Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
Location
Hours
Reviews
4.3
159 reviews
5 stars
121
4 stars
8
3 stars
4
2 stars
3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ashley and Aerica for their exceptional service.
Repair Quality
While some reviews noted excellent repair work, others reported issues with the quality and thoroughness of repairs, indicating inconsistency.
Communication
Customers appreciated the frequent updates and clear communication throughout the repair process, although some experienced delays and lack of follow-up.
Insurance Handling
Several reviews mentioned difficulties with insurance claims and the shop's policies, leading to frustration for some customers.
Timeliness
Many customers were pleased with the quick turnaround times for repairs, often completed ahead of schedule.
- KHKristy HughesNov 10, 20255.0The work done on my car was exceptional! The team was professional, thorough, and took great care to make sure everything was done right. Highly recommend!
- JGJeff GehoOct 17, 20251.0They may have quality mechanics, but their insurance claim policy is borderline fraud and undeniably manipulative. They refuse doing assessments until they possess both the vehicle and the claim information.
- CMChristine MillerOct 1, 20255.0Highly recommend you choose them if you're a girl and you don't know much about cars. Don't know what to do when you get in a wreck and they total your car and you feel like you're in this impossible to figure out situation? They'll help you! Everyone on the staff was super friendly and very helpful. They gave me all the information I needed to make sure I got my car taken care of and that I was happy. They didn't even end up doing any work on my car and I still wanted to come and give them a good review because they helped me out that much. Highly recommend this place for any collision repair!! Thank you guys <3
- SSSilverfoxAug 7, 20252.0This place is on our insurance list which it shouldn't be, they did a shotie job on my husband truck, the had grease on the seat, didn't put back parts inside the truck that was taken off, his windshield had cracked spots that they didn't take care of, his tailgate wasn't put on correctly. He took it back with a checklist and they did take care of all the issues, but what manger let work go back to the customer like that. Happy it was resolved, I wouldn't recommend this company to anyone.
- JJJoan JacksonAug 5, 20251.0There had my vehicle since 25 of April now they tell me it will be extended from the 8th to the 11th. This is the worst place ever. My loaner expired after 30 days and they don’t provide loaners so I have been without a car since than they have made no attempt to help with the situation while the. I would tell people not to go there find another place to take your car
Frequently Asked Questions About Gerber Collision & Glass
What types of auto repair services does Gerber Collision & Glass offer?
Gerber Collision & Glass provides collision repair, auto body repair, dent repair including paintless dent repair, bumper repair, windshield replacement, and auto glass services, all backed by a Lifetime Guarantee as long as you own your vehicle.
What are the business hours for Gerber Collision & Glass in Kennesaw, GA?
The business is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays. It is also closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Where is Gerber Collision & Glass located, and how can I contact them?
Gerber Collision & Glass is located at 2395 Cobb Parkway, Kennesaw, GA 30152. You can contact them by phone at +1 770-544-0100 or email at info@gerbercollision.com.
Does Gerber Collision & Glass accept major credit cards?
Yes, Gerber Collision & Glass accepts American Express, Discover, MasterCard, and Visa, as well as payment by check.
What warranty does Gerber Collision & Glass provide for their repairs?
They offer a Lifetime Guarantee on their collision auto body and auto glass repairs for as long as you own your vehicle.
What amenities does Gerber Collision & Glass have on-site?
The facility has an on-site mechanic and restrooms available for customers, but it does not offer oil change services.
Can I get a free estimate for collision repair or auto glass replacement at Gerber Collision & Glass?
Yes, Gerber Collision & Glass provides free collision auto body repair estimates and auto glass quotes upon request.
What nearby places can I visit before or after my appointment at Gerber Collision & Glass?
Nearby, you can visit Jimpa’s by Catfish Jim for some Southern and seafood cuisine, or stop by Claire’s Walmart for fashion accessories and beauty services. For family fun, BounceU Kennesaw offers kids' recreation and party planning services.
Are there any nearby stores where I can shop for home improvement or solar energy solutions?
Yes, Cabinet & Stone City offers countertop installation and home goods, Creative Solar USA and Go Solar Power provide solar installation and energy solutions, and BeKaizen Kitchen and Bathroom Cabinets sells kitchen cabinets and building supplies.
What entertainment or fitness options are available near Gerber Collision & Glass?
Nearby entertainment options include Ballet SouthEast, a concert and comedy venue, and Sparkle’s Roller Rink for roller skating. For fitness, Innovative Fitness gym and wholesale sporting goods store is also close by.