Enterprise Rent-A-Car

4.3
593 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Kennesaw, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cobb Pkwy location today.

Location

Enterprise Rent-A-Car
2202 Cobb Pkwy NW, Kennesaw, GA
30152, United States

Hours

Reviews

4.3
593 reviews
5 stars
437
4 stars
58
3 stars
20
2 stars
11
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their willingness to assist and provide excellent service.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including unpleasant odors and dirty cars.

Reservation Issues

There were multiple complaints about reservations not being honored or vehicles not being available upon arrival, leading to customer frustration.

Overall Experience

While many customers reported positive experiences, there were notable instances of poor service and communication that affected satisfaction.

Staff Recognition

Specific employees received commendations for going above and beyond to assist customers, enhancing the overall rental experience.
  • BH
    Brian Hudson
    2 days ago
    5.0
    Zack was super nice an professional had us in an out
  • DD
    Danielle
    4 days ago
    5.0
    Went to return car as my car was being repaired 11-18-25. David Reid was the customer service representative at the time and I just wanted to take the time out to thank him. He went above and beyond. That means a lot as I am in customer service! Thanks again David!
  • DD
    Deemike D
    Nov 14, 2025
    1.0
    Usually great service unfortunately the new employee missed the mark on customer service. If you make a reservation for a certain vehicle it should be honored. There was no call unfortunately they waited until my arrival to inform me the car reserved was not available. The manager was very confrontational and lacks customer service skills to problem solve. As a customer that rents at this location bi-weekly for the past 5-6 months it is not a reflection of the entire staff but an untrained employee. He encouraged me to file a complaint.
  • RH
    Robin Harrison
    Nov 11, 2025
    5.0
    We rented a SUV from this location and David provided excellent customer service and accommodated us during our rental and return process. We rent vehicles often and I would recommend them especially if you need a Sunday rental.
  • SM
    Stephanie Mcnutt
    Oct 26, 2025
    1.0
    Recently rented a vehicle that clearly should have been unavailable due to the marijuana smell that lingered for days. I thought The vehicle would air out and the smell would dissipate, but that definitely didn’t happen and I attempted to switch vehicles in Florida that was unsuccessful because the vehicle was dirty… It shouldn’t be that difficult to rent clean vehicles that aren’t going to Potentially put customers in jeopardy with law-enforcement or business colleagues. Do better, Enterprise! Dissipate

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Kennesaw?

Enterprise Rent-A-Car in Kennesaw offers a wide range of vehicles including rental cars, vans, luxury cars, and trucks to suit various needs.

What are the operating hours of Enterprise Rent-A-Car at the Cobb Pkwy location?

The Enterprise location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.