Advance Auto Parts

4.4
328 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1660 N Roberts Rd NW in Kennesaw offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1660 N Roberts Rd NW, Kennesaw, GA
30144, United States

Hours

Reviews

4.4
328 reviews
5 stars
208
4 stars
77
3 stars
22
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Store Environment

The store was generally reported as clean and well-organized, although some customers noted issues with air conditioning.

Product Availability

Customers frequently found the parts they needed in stock, although there were some complaints about pricing compared to competitors.

Mixed Experiences

While many reviews highlighted positive interactions, there were isolated incidents of poor service and employee knowledge, indicating inconsistency.
  • MM
    Mercedes McIntosh
    2 days ago
    1.0
    Closed at 6 on a Saturday when window sign says 9pm. No explanation posted.
  • KB
    Kacie Belcher
    5 days ago
    5.0
    Great service every time! Accurate parts, helpful team, awesome customer service! I highly recommend checking them out for their competitive pricing and attention to detail. 10/10
  • JL
    John L
    Oct 28, 2025
    5.0
    Great location with friendly, knowledgeable and helpful associates
  • TS
    Tom Suica
    Oct 14, 2025
    5.0
    Team member Ugo is an Absolute Gem! ​I had an absolutely incredible experience at this Advance Auto Parts location, all thanks to the employee, Ugo. He is truly a fantastic addition to your crew! ​Ugo went above and beyond to ensure I found everything I needed. He expertly helped us locate several items, and when we couldn't find one critical part on the shelf, he showed remarkable dedication to tracking down exactly what we needed, ensuring we left with the correct parts. His initiative and willingness to help were outstanding. ​He then smoothly assisted us during checkout, making the entire process efficient and stress-free. Thank goodness Ugo was there! He made what could have been a frustrating parts run into a genuinely positive customer service experience. Give that man a raise—he represents the very best of Advance Auto Parts!
  • EE
    Esther Etherington
    Oct 9, 2025
    5.0
    10/08/25 I stopped by the location on Roberts Rd where Old 41 crosses Cobb Pkwy (41) by Hooters. I wanted to get my "check engine" light diagnosed. But my phone rang just as I arrived and I got distracted and left my keys in the car and locked the door. So I went in and asked the clerk if they could sell me a SlimJim (lockout tool.) It was less than $4, and the two young men came out to my car to help me use it. I would not have gotten the door open without their help, even with the tool. They were very smart and it only took them a few minutes to get my door open. Then I explained my reason for visiting, and one of them did a "check engine" diagnostic reading for free! And then explained to me what it meant and what the implications were. Two young men who gave exemplary service to a tired old lady.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*