Advance Auto Parts

4.3
176 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3221 Cobb Pkwy NW in Kennesaw offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3221 Cobb Pkwy NW, Kennesaw, GA
30152, United States

Hours

Reviews

4.3
176 reviews
5 stars
109
4 stars
38
3 stars
10
2 stars
6
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service experiences were mixed; many praised the staff for being friendly and helpful, while others reported instances of poor service and unprofessional behavior.

Knowledgeable Staff

Several customers highlighted the staff's knowledge and expertise in assisting with car parts and repairs, often going above and beyond to help.

Efficiency

While many reviews noted quick and efficient service, there were complaints about long wait times and issues with order fulfillment.

Product Availability

Customers appreciated the store's inventory and ability to find specific parts, although some experienced issues with incorrect parts being sold.
  • AK
    Abbi Kleiman
    Nov 30, 2025
    5.0
    Our battery died and Ethan managed to change it for us at the last minute before the store closed. Im not sure what we would have done if he wasn't so willing and eager to help us! Definitely recommend for any and all car related emergencies!
  • JM
    Jeremy Miller
    Oct 27, 2025
    5.0
    Great store! Matt is great!
  • EF
    Eric Franklin
    Oct 16, 2025
    5.0
    Always helpful staff. As the owner of a 22 year old pick up truck. Having a reliable parts store near my house is great.
  • TT
    TheAdventureOfLife
    Oct 7, 2025
    1.0
    Stood there for almost 10 minutes with one guy behind the counter talking to his girlfriend or something just laughing away and having a good time two other gentlemen stocking shelves everybody saw me come in no one would help me while I'm standing there in front of the desk waiting to be helped. Seriously learn some professionalism.
  • TS
    Taylor S.
    Aug 23, 2025
    1.0
    I would give ZERO stars if I could… I came and got my battery replaced and Adrian “helped” me. He saw my battery and said “I never seen this before” like you never seen a BASIC Toyota Corolla battery??? I brushed it off and he got another guy to help me idk his name but he was a little on the heavy side. He replaced my battery while training this other guy at the same time. I was already hot, sweaty, and in a bad mood. When I cranked up my car finally after 45 minutes. The check engine light came on. He did the code reader and it said so many things I was really concerned about since that was not happened until I pulled up in this lot. He said “well I can’t do anything you gotta take it to a mechanic.” My car wouldn’t even let me do anything or drive. I had to get it towed and not ONCE did they check in on me because they knew they messed something up on my car. I was so upset with them and not even the manager could say he was sorry or anything. Overall don’t go here they can’t hire professionals to do the job and they take advantage of woman.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*