Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3221 Cobb Pkwy NW in Kennesaw offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
175 reviews
5 stars
108
4 stars
38
3 stars
10
2 stars
6
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, several reviews highlighted poor service experiences, particularly regarding professionalism and responsiveness.
Knowledgeable Staff
Many customers appreciated the staff's knowledge and expertise, often noting that employees provided valuable assistance and advice.
Product Availability
Customers frequently mentioned that the store had a good selection of parts and was able to fulfill their needs, although there were instances of incorrect parts being sold.
Mixed Experiences
While some customers had positive experiences and recommended the store, others reported significant frustrations, particularly with management and service quality.
Pricing Concerns
Several reviews indicated that prices were perceived as high compared to competitors, leading to dissatisfaction among some customers.
- JMJeremy MillerOct 27, 20255.0Great store! Matt is great!
- EFEric FranklinOct 16, 20255.0Always helpful staff. As the owner of a 22 year old pick up truck. Having a reliable parts store near my house is great.
- TTTheAdventureOfLifeOct 7, 20251.0Stood there for almost 10 minutes with one guy behind the counter talking to his girlfriend or something just laughing away and having a good time two other gentlemen stocking shelves everybody saw me come in no one would help me while I'm standing there in front of the desk waiting to be helped. Seriously learn some professionalism.
- TSTaylor S.Aug 23, 20251.0I would give ZERO stars if I could… I came and got my battery replaced and Adrian “helped” me. He saw my battery and said “I never seen this before” like you never seen a BASIC Toyota Corolla battery??? I brushed it off and he got another guy to help me idk his name but he was a little on the heavy side. He replaced my battery while training this other guy at the same time. I was already hot, sweaty, and in a bad mood. When I cranked up my car finally after 45 minutes. The check engine light came on. He did the code reader and it said so many things I was really concerned about since that was not happened until I pulled up in this lot. He said “well I can’t do anything you gotta take it to a mechanic.” My car wouldn’t even let me do anything or drive. I had to get it towed and not ONCE did they check in on me because they knew they messed something up on my car. I was so upset with them and not even the manager could say he was sorry or anything. Overall don’t go here they can’t hire professionals to do the job and they take advantage of woman.
- MMMomma C MerrittJul 19, 20251.0Do not go here if you need a battery 10 minutes before it closes. They will NOT help you! TERRIBLE CUSTOMER SERVICE
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Kennesaw?
Advance Auto Parts is located at 3221 Cobb Pkwy NW, Ste 500, Kennesaw, GA 30152.
What are the store hours for Advance Auto Parts in Kennesaw?
The store is open Monday to Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:30 AM to 8:30 PM.
Does Advance Auto Parts offer battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase, and also provides free battery testing and recycling.
Can Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries at no charge, although some exclusions may apply.
Does Advance Auto Parts install windshield wipers?
Yes, Advance Auto Parts will install windshield wipers for free with purchase, exclusions may apply.
What payment methods does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I purchase auto parts online and pick them up at the Kennesaw store?
Yes, you can buy online and pick up your order in-store in 30 minutes at the Kennesaw location.
What nearby restaurants can I visit when shopping at Advance Auto Parts in Kennesaw?
Philly Connection, a sandwich shop, is nearby where you can grab a meal before or after your visit.
Are there hair salons close to Advance Auto Parts in Kennesaw?
Yes, several hair and beauty salons are nearby including ASH Hair Studio, Indy Style Salon, and Hair by Cindy at Sola, offering convenient options to combine errands.
What automotive services are available nearby Advance Auto Parts in Kennesaw?
Express Oil Change & Tire Engineers is a nearby automotive repair and tire service provider you can visit along with Advance Auto Parts for your vehicle needs.