Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Southway Drive in Jonesboro, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jonesboro, GA or call us at (770) 471-6965.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others, particularly managers, were criticized for rudeness and poor service.
Staff Knowledge
Several customers noted that while some staff members were knowledgeable and helpful, others lacked the necessary expertise to assist effectively.
Store Management
The store management received significant criticism for their attitude and handling of customer interactions, leading to negative experiences for some customers.
Product Availability
Customers appreciated the availability of parts and the quick service, although there were instances of items being out of stock.
MW
Mariah Wheeler
4 days ago
5.0
The store manager was amazing they help me with my battery
SS
Savage Svg
4 days ago
5.0
Great customer service they got me in and out thanks to maite she was really great🙏
AD
Andrew Daughtry
Feb 6, 2026
3.0
Didn't have the part I needed
OA
Olalekan Akanji
Jan 30, 2026
1.0
HONESTLY VERY BAD EXPERIENCE AND I WILL NEVER STEP INTO AUTOZONE AGAIN.
I WAS THERE TONIGHT 1.29.2026 @AROUND 8PM TO PURCHASE BREAK PAD FOR MY CAR, TO MY SURPISE THE CASHIER ADDED ADDITIONAL ITEMS TO MY ORDER WITHOUT MY CONSENT. AND I HAVE TO RETURN THE FOLLOWING DAY TO RETURN THOSE ITEMS BUT THE MANAGER ON DUTY WAS SO RUDE AND CALLING ME NAMES AND CURSING ME OUT.
AUTOZONE PLEASE YOU CAN DO BETTER IN TERMS OF CUSTOMER SERVICE TRAINING.
YOU CANNOT NEVER FORCE ITEMS ON CUSTOMER.
YOUR MANAGER EVEN THREATING TO CALL POLICE ON ME FOR WHAT?
CM
Cathy McDuffie
Jan 14, 2026
5.0
Donre was so awesome today !!!! I have come to this location several times and it’s this one guy who is ALWAYS rude. Donre took his time explained what I needed and assisted me with picking my breaks. Thank you because honestly I dislike this location but had to come today for brakes.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Jonesboro?
AutoZone Auto Parts in Jonesboro is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does this AutoZone location offer in-store pickup and same-day delivery services?
Yes, this location offers both in-store pickup and same-day delivery services.
What types of products can I purchase at AutoZone Auto Parts on Southway Drive?
You can purchase auto parts, brake pads, car batteries, car accessories, and various aftermarket automobile parts at this store.
Which automotive brands are available at AutoZone Auto Parts in Jonesboro?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts on Southway Drive for customer service?
You can call them at (770) 471-6965 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Jonesboro, Georgia?
It is located at 860 Southway Dr, Jonesboro, GA 30236, USA.
Are there other AutoZone locations or automotive stores nearby this AutoZone?
Yes, there is another AutoZone and Tire Zone Inc nearby for additional automotive parts and tire services.
What nearby dining options are available if I want to grab a meal before or after visiting AutoZone?
Nearby dining options include China City (Asian restaurant), Lizzie's BBQ PHASE 2, Smoak-N-Bones BBQ, Checkers, and McDonald's for various cuisine choices.
What local services are near AutoZone that customers might find helpful?
Nearby services include Prime Chiropractic for health needs and Wash Away Coin Laundry for laundry and auto detailing services.
Does this AutoZone provide curbside pickup and in-store shopping options?
Yes, this AutoZone offers curbside pickup along with in-store shopping to accommodate customers.
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