AutoZone Auto Parts
4.1521 reviews
Certified by AutoZone Auto Parts • Feb 15, 2026
Business Details
860 Southway Dr, Jonesboro, GA
30236, United States
Certified by AutoZone Auto Parts • Feb 15, 2026
(770) 471-6965
Certified by AutoZone Auto Parts • Feb 15, 2026
https://www.autozone.com/locations/ga/jonesboro/860-southway-dr.html
Certified by AutoZone Auto Parts • Feb 15, 2026
About
Certified by AutoZone Auto Parts • Feb 15, 2026
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Southway Drive in Jonesboro, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jonesboro, GA or call us at (770) 471-6965.
Details
- Curbside pickupAvailable
Location
Certified by AutoZone Auto Parts • Feb 15, 2026
Hours
Certified by AutoZone Auto Parts • Feb 15, 2026
Reviews
4.1
521 reviews
5 stars
301
4 stars
90
3 stars
51
2 stars
19
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unprofessional.
Staff Knowledge
Several customers noted that while some staff members were knowledgeable and helpful, others lacked the necessary expertise to assist effectively.
Wait Times
Customers frequently mentioned long wait times for assistance, particularly during busy periods, leading to frustration.
Store Management
The store management received criticism for poor customer service and unprofessional behavior, impacting the overall customer experience.
Positive Experiences
Despite the negative feedback, many customers reported positive experiences with specific employees who went above and beyond to assist.
- ADAndrew DaughtryFeb 6, 20263.0Didn't have the part I needed
- OAOlalekan AkanjiJan 30, 20261.0HONESTLY VERY BAD EXPERIENCE AND I WILL NEVER STEP INTO AUTOZONE AGAIN. I WAS THERE TONIGHT 1.29.2026 @AROUND 8PM TO PURCHASE BREAK PAD FOR MY CAR, TO MY SURPISE THE CASHIER ADDED ADDITIONAL ITEMS TO MY ORDER WITHOUT MY CONSENT. AND I HAVE TO RETURN THE FOLLOWING DAY TO RETURN THOSE ITEMS BUT THE MANAGER ON DUTY WAS SO RUDE AND CALLING ME NAMES AND CURSING ME OUT. AUTOZONE PLEASE YOU CAN DO BETTER IN TERMS OF CUSTOMER SERVICE TRAINING. YOU CANNOT NEVER FORCE ITEMS ON CUSTOMER. YOUR MANAGER EVEN THREATING TO CALL POLICE ON ME FOR WHAT?
- JVJuan VelezJan 28, 20263.0Excellent service for the attentions ☺️
- CMCathy McDuffieJan 14, 20265.0Donre was so awesome today !!!! I have come to this location several times and it’s this one guy who is ALWAYS rude. Donre took his time explained what I needed and assisted me with picking my breaks. Thank you because honestly I dislike this location but had to come today for brakes.
- ESEliy SmitheJan 7, 20261.0Hello my name is Silvia and i am of Hispanic decent, I work for what I got .today I walk in to autozone for some panit remover I was aporched by a store employee at the time I did not now she was the manager. She asked me if I needed hellp withe anything I toled her no and that I new wher the things wher,keep in mind I go hear all the time.she was visibly upset about that I guess and instead toled her no twice she (backed off), but when I whent to the next aisle over she followed me she did this persistently,then in English she told her fello employee to keep an eye on me she was looking in my own bag seeing if I had some thing in there so hopefully they change there way of thinking .this is the first time I see her here i have now issues withe the rest of the employees they have always help me whenever I have asked .
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Jonesboro?
AutoZone Auto Parts in Jonesboro is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does this AutoZone location offer in-store pickup and same-day delivery services?
Yes, this location offers both in-store pickup and same-day delivery services.
What types of products can I purchase at AutoZone Auto Parts on Southway Drive?
You can purchase auto parts, brake pads, car batteries, car accessories, and various aftermarket automobile parts at this store.
Which automotive brands are available at AutoZone Auto Parts in Jonesboro?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts on Southway Drive for customer service?
You can call them at (770) 471-6965 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Jonesboro, Georgia?
It is located at 860 Southway Dr, Jonesboro, GA 30236, USA.
Are there other AutoZone locations or automotive stores nearby this AutoZone?
Yes, there is another AutoZone and Tire Zone Inc nearby for additional automotive parts and tire services.
What nearby dining options are available if I want to grab a meal before or after visiting AutoZone?
Nearby dining options include China City (Asian restaurant), Lizzie's BBQ PHASE 2, Smoak-N-Bones BBQ, Checkers, and McDonald's for various cuisine choices.
What local services are near AutoZone that customers might find helpful?
Nearby services include Prime Chiropractic for health needs and Wash Away Coin Laundry for laundry and auto detailing services.
Does this AutoZone provide curbside pickup and in-store shopping options?
Yes, this AutoZone offers curbside pickup along with in-store shopping to accommodate customers.
Brand Certified Facts from AutoZone Auto Parts
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Certified February 15, 2026Yext Knowledge Graph
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