Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Southway Drive in Jonesboro, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jonesboro, GA or call us at (770) 471-6965.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and lack of knowledge.
Staff Knowledge
Several customers noted that staff members were not knowledgeable about products, leading to incorrect recommendations.
Store Management
The store management received negative feedback for poor customer service and unprofessional behavior, impacting the overall customer experience.
Service Speed
Customers appreciated the quick service during their visits, although some reported long wait times due to understaffing.
Product Availability
While many customers found the store well-stocked, some expressed frustration over the unavailability of specific parts.
RM
Rony Michel
Nov 7, 2025
5.0
OM Patel was great and very helpful.
TM
Trent Mcbride
Nov 7, 2025
5.0
Great customer service. Mr Dondre was very helpful!!
KC
Karen Clear
Nov 4, 2025
5.0
Donre was very helpful., knowledgeable, and friendly.
RB
richard bland
Oct 28, 2025
5.0
They work hard and they are doing there best
BJ
Bjjackson Jackson
Oct 19, 2025
2.0
The staff wasn't particularly friendly or knowledgeable about what was on their shelves, but its a auto parts store, so I won't hold it against them too much....as long as they have spark plugs and brake pads they'll be alright.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Jonesboro?
AutoZone Auto Parts in Jonesboro is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does this AutoZone location offer in-store pickup and same-day delivery services?
Yes, this location offers both in-store pickup and same-day delivery services.
What types of products can I purchase at AutoZone Auto Parts on Southway Drive?
You can purchase auto parts, brake pads, car batteries, car accessories, and various aftermarket automobile parts at this store.
Which automotive brands are available at AutoZone Auto Parts in Jonesboro?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts on Southway Drive for customer service?
You can call them at (770) 471-6965 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Jonesboro, Georgia?
It is located at 860 Southway Dr, Jonesboro, GA 30236, USA.
Are there other AutoZone locations or automotive stores nearby this AutoZone?
Yes, there is another AutoZone and Tire Zone Inc nearby for additional automotive parts and tire services.
What nearby dining options are available if I want to grab a meal before or after visiting AutoZone?
Nearby dining options include China City (Asian restaurant), Lizzie's BBQ PHASE 2, Smoak-N-Bones BBQ, Checkers, and McDonald's for various cuisine choices.
What local services are near AutoZone that customers might find helpful?
Nearby services include Prime Chiropractic for health needs and Wash Away Coin Laundry for laundry and auto detailing services.
Does this AutoZone provide curbside pickup and in-store shopping options?
Yes, this AutoZone offers curbside pickup along with in-store shopping to accommodate customers.