Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Southway Drive in Jonesboro, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jonesboro, GA or call us at (770) 471-6965.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
515 reviews
5 stars
299
4 stars
89
3 stars
49
2 stars
19
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and unprofessional.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided assistance, but there were also complaints about staff being uninformed or giving incorrect advice.
Store Management
The store management received criticism for poor customer service and unprofessional behavior, impacting the overall customer experience.
Wait Times
Customers experienced long wait times during busy periods, leading to frustration, although some reported quick service.
Product Availability
While many customers found the store stocked with necessary parts, there were complaints about specific items being unavailable.
- BRBenHill Reese1 day ago1.0No one was there waited for Help But Donre helped me out
- ESEliy Smithe6 days ago1.0Hello my name is Silvia and i am of Hispanic decent, I work for what I got .today I walk in to autozone for some panit remover I was aporched by a store employee at the time I did not now she was the manager. She asked me if I needed hellp withe anything I toled her no and that I new wher the things wher,keep in mind I go hear all the time.she was visibly upset about that I guess and instead toled her no twice she (backed off), but when I whent to the next aisle over she followed me she did this persistently,then in English she told her fello employee to keep an eye on me she was looking in my own bag seeing if I had some thing in there so hopefully they change there way of thinking .this is the first time I see her here i have now issues withe the rest of the employees they have always help me whenever I have asked .
- LVLynslay VincentDec 23, 20251.0Terrible customer service and it is not the first time, today 12/23/25, I walked in to ask for a battery test for my car and was told by the manager or supervisor that someone would help me shortly, They asked if i just give them a minute. No problem i figured it’ll only take a couple of minutes but I ended up waiting 30 minutes and no one came to help so I just left. Its my fault for thinking this store got better with its customer service, good luck to those that shop here, hope your experiences are better than what mine’s has been
- TBTony BellantonDec 6, 20255.0Dominguez Ruiz and Jose were such great help with my car issue. They were both very knowledgeable. They deserve the praise and a raise for all they did for me and do for this company. 10 stars all around.
- TMTrent McbrideNov 7, 20255.0Great customer service. Mr Dondre was very helpful!!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Jonesboro?
AutoZone Auto Parts in Jonesboro is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does this AutoZone location offer in-store pickup and same-day delivery services?
Yes, this location offers both in-store pickup and same-day delivery services.
What types of products can I purchase at AutoZone Auto Parts on Southway Drive?
You can purchase auto parts, brake pads, car batteries, car accessories, and various aftermarket automobile parts at this store.
Which automotive brands are available at AutoZone Auto Parts in Jonesboro?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts on Southway Drive for customer service?
You can call them at (770) 471-6965 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Jonesboro, Georgia?
It is located at 860 Southway Dr, Jonesboro, GA 30236, USA.
Are there other AutoZone locations or automotive stores nearby this AutoZone?
Yes, there is another AutoZone and Tire Zone Inc nearby for additional automotive parts and tire services.
What nearby dining options are available if I want to grab a meal before or after visiting AutoZone?
Nearby dining options include China City (Asian restaurant), Lizzie's BBQ PHASE 2, Smoak-N-Bones BBQ, Checkers, and McDonald's for various cuisine choices.
What local services are near AutoZone that customers might find helpful?
Nearby services include Prime Chiropractic for health needs and Wash Away Coin Laundry for laundry and auto detailing services.
Does this AutoZone provide curbside pickup and in-store shopping options?
Yes, this AutoZone offers curbside pickup along with in-store shopping to accommodate customers.