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AutoZone Auto Parts

4.1
(523 reviews)

Business Details

860 Southway Dr, Jonesboro, GA
30236, United States
(770) 471-6965
https://www.autozone.com/locations/ga/jonesboro/860-southway-dr.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Southway Drive in Jonesboro, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jonesboro, GA or call us at (770) 471-6965.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
860 Southway Dr, Jonesboro, GA
30236, United States

Hours

Reviews

4.1
523 reviews
5 stars
302
4 stars
91
3 stars
51
2 stars
19
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others, particularly managers, were criticized for rudeness and poor service.

Staff Knowledge

Several customers noted that while some staff members were knowledgeable and helpful, others lacked the necessary expertise to assist effectively.

Store Management

The store management received significant criticism for their attitude and handling of customer interactions, leading to negative experiences for some customers.

Product Availability

Customers appreciated the availability of parts and the quick service, although there were instances of items being out of stock.
  • MW
    Mariah Wheeler
    4 days ago
    5.0
    The store manager was amazing they help me with my battery
  • SS
    Savage Svg
    4 days ago
    5.0
    Great customer service they got me in and out thanks to maite she was really great🙏
  • AD
    Andrew Daughtry
    Feb 6, 2026
    3.0
    Didn't have the part I needed
  • OA
    Olalekan Akanji
    Jan 30, 2026
    1.0
    HONESTLY VERY BAD EXPERIENCE AND I WILL NEVER STEP INTO AUTOZONE AGAIN. I WAS THERE TONIGHT 1.29.2026 @AROUND 8PM TO PURCHASE BREAK PAD FOR MY CAR, TO MY SURPISE THE CASHIER ADDED ADDITIONAL ITEMS TO MY ORDER WITHOUT MY CONSENT. AND I HAVE TO RETURN THE FOLLOWING DAY TO RETURN THOSE ITEMS BUT THE MANAGER ON DUTY WAS SO RUDE AND CALLING ME NAMES AND CURSING ME OUT. AUTOZONE PLEASE YOU CAN DO BETTER IN TERMS OF CUSTOMER SERVICE TRAINING. YOU CANNOT NEVER FORCE ITEMS ON CUSTOMER. YOUR MANAGER EVEN THREATING TO CALL POLICE ON ME FOR WHAT?
  • CM
    Cathy McDuffie
    Jan 14, 2026
    5.0
    Donre was so awesome today !!!! I have come to this location several times and it’s this one guy who is ALWAYS rude. Donre took his time explained what I needed and assisted me with picking my breaks. Thank you because honestly I dislike this location but had to come today for brakes.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Jonesboro?

AutoZone Auto Parts in Jonesboro is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does this AutoZone location offer in-store pickup and same-day delivery services?

Yes, this location offers both in-store pickup and same-day delivery services.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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