Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1289 Spur 138 in Jonesboro offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
344 reviews
5 stars
209
4 stars
66
3 stars
40
2 stars
12
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.
Product Availability
Customers frequently noted that the store had a good selection of parts and was able to assist in finding what they needed, although some experienced issues with incorrect pricing or stock availability.
Store Environment
The store was described as clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were some complaints about poor service, long wait times, and unprofessional behavior from certain staff members.
- SSSeeion SweeneyOct 21, 20255.0Never had any issues with the customer service or anything I bought here.
- BJBjjackson JacksonOct 19, 20255.0Staff was very helpful. Even though they didn't have the part i was looking for, the guy who helped me used his phone to search and see who had the part and gave me the name and location of the competitor. Top notch customer service.
- PHPamela HillSep 17, 20255.0The nice associate Deshean met me with the biggest brightest smile and professionalism that exceeded my expectation. He was attentive, courteous, kind, and polite. I think advance auto parts for hiring someone like him to welcome customers in a genuine way.
- ADAndrew DavisSep 9, 20255.0Staff was friendly and very helpful with testing my old car battery and installing a new one. Courteous and professional. Very nice experience today. Thank you!
- DADavid Gershaw (August)Jul 12, 20253.0Nice store and the gentleman today was very helpful. Unfortunately when I asked for armor all for making a tire shine on my rental cars I wound up getting a wheel and tire cleaner instead. Bad recommendation. I’m spraying it and all it’s doing is dissolving and I don’t have a water source where I am at the airport waiting for my customer. So now I have sloppy looking wheels, even though I was trying my best to impress my customer, This is what I get, unfortunately for not paying attention to the label and explaining what I was looking for to someone who really wasn’t paying attention.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 1289 Spur 138 in Jonesboro offer?
Advance Auto Parts offers automotive aftermarket products, free store services such as battery testing and installation, wiper blade installation, engine code scanning, and more. They also provide same day options at most locations.
Can Advance Auto Parts install a new car battery for me?
Yes, they will install your new battery for free with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, Advance Auto Parts will recycle used motor oil and batteries free of charge. Exclusions may apply.
Can the staff at Advance Auto Parts check or charge my car battery?
Team Members can test the health of your battery and install new ones for free if purchased from the store, but they cannot charge your battery.
Are there any discounts available at this Advance Auto Parts location?
Yes, they offer a 10% military discount for active duty and veteran service members.
What are the business hours of Advance Auto Parts in Jonesboro?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:30 PM.
Can I order online and pick up my auto parts at this Advance Auto Parts store?
Yes, you can buy online and pick up your order in-store within 30 minutes.
Does Advance Auto Parts offer curbside pickup service?
Yes, curbside pickup is available at this location.
What nearby places are close to Advance Auto Parts that I could visit?
Nearby you can find the UPS Access Point location for shipping needs, Opulence Wigs and Accessories for beauty supplies, and Fresh Smoothie Cafe if you want to grab a healthy drink or snack.
How can nearby places like UPS Access Point and Fresh Smoothie Cafe complement my visit to Advance Auto Parts?
You can conveniently drop off or pick up packages at the nearby UPS Access Point while shopping for auto parts, and grab a refreshment at Fresh Smoothie Cafe before or after your visit to Advance Auto Parts.