Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceBrake ShopTransmission ShopTire Shop
Quality Automotive Service and repair on most domestic and foreign vehicles. Specializing in Mercedes Benz and diesel vehicles. Spike's Auto Repair offers a variety of services to keep your vehicle dependable for the miles to come. Our expert team works on all makes and models, specializing in European vehicles like Mercedes-Benz, Audi, Volvo, Volkswagen, and more. One of our very own technicians has been recognized as a Mercedes Benz Master Guild technician.
Details
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
583 reviews
5 stars
516
4 stars
20
3 stars2
2 stars8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, highlighting their willingness to go above and beyond to assist.
Quality of Work
Many reviews noted the high quality of repairs and thorough diagnostics, with several customers expressing satisfaction with the results.
Pricing
While some customers found the pricing reasonable and fair, others felt certain services were overpriced or unnecessary.
Communication
Customers appreciated the clear communication regarding repairs and costs, although there were a few instances of miscommunication.
Timeliness
Several reviews mentioned quick turnaround times for repairs, with many customers receiving same-day service.
- PPPeter5 days ago2.0Please avoid at all cost if you own a Mercedes ! They have no idea how to work on them, they broke our air filter box assembly and tried to blame it on us. We talked to the Mercedes dealership and were informed that the part they broke breaks when somebody doesn’t know how to release the pin correctly. On top of all that they tried to blame it on US and said that we broke it and that they had to “glue it so the car doesn’t get a check engine light” The car never had a check engine light when it went in. Not only that they tried to charge us $370 for the part that they broke and that the dealership sells for $278. These people are scammers, avoid them at all cost, they charge more than dealers, will break your car and then charge you for it. The best thing you can do for your wallet and your car is to go to a different shop!!!! EDIT* After this review we were contacted by the mechanic himself admitting that he made a mistake and broke the part. Reese, the mechanic, was great and a good guy, we split the cost of the part and he did a good job fixing the damaged part mistakes happen so I have no hard feelings toward him and I was happy that we split the cost of the part. Not sure why the front desk lady was so hellbent on lying to us that we broke it when the mechanic himself admitted otherwise, but what can I say ? Maybe the mechanics should be in charge of talking to the customers since they know what they are talking about, and they seem more fair.
- MDMichael DeBelisoJan 2, 20265.0Had the most excellent experience with the team at Spikes. My vehicle was riding really rough, turns out I was in need of new shocks. The parts took a little while to come in, at no fault of Spikes, they kept me informed every step of the way. The staff is friendly and knowledgeable. After repairs were completed it felt like a brand new car.
- DPDylan PhillipsDec 24, 20255.0We had an unexpected breakdown during our Christmas travel and Spikes helped us out immediately. Quick work despite the holidays, affordable pricing and wonderful staff! We highly recommend!!!
- SSSamDec 18, 20255.0I took my mini cooper in for a clutch issue. Jason took me in right away Chris jumped right on it and within an hr I had a full estimate. My car was repaired and finished under the estimated price given. Now the next day my car died on me and would not start I was about 5 miles from the shop. Not knowing what to do I called Spikes Auto Chris went above and beyond helping called a tow truck to come. Butttt In the end I ran out of gas 🙄🤦🏼♀️🤣 Needlesss to say I would recommend these guys to anyone because of the pricing, customer service, and all around just good people. "Hooyah"💪🏽
- JEJamie EricksonDec 16, 20255.0What a wonderful environment such kind hearted people. We had a fuse box go bad on our new truck they diagnosed the problem very quickly and never did anything without connecting us, had it a day and we were back on the road again. Great mechanics never had to ask someone else they new the answer and the work they did was top notch. Thank you all again for all the help with our truck. Merry Christmas and Happy New Year.
Frequently Asked Questions About Spike's Auto Repair
What types of vehicles does Spike's Auto Repair specialize in?
Spike's Auto Repair specializes in Mercedes-Benz and diesel vehicles, along with service on most domestic and foreign makes and models, including European brands like Audi, Volvo, and Volkswagen.
What are the operating hours of Spike's Auto Repair?
Spike's Auto Repair operates Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Does Spike's Auto Repair have wheelchair accessible facilities?
Yes, Spike's Auto Repair has a wheelchair accessible entrance and parking.
What payment methods are accepted at Spike's Auto Repair?
Spike's Auto Repair accepts debit card and mobile NFC payments.
Is Spike's Auto Repair owned by veterans?
Yes, Spike's Auto Repair is owned by veterans.
How can I schedule a service appointment at Spike's Auto Repair?
You can schedule a service appointment online at https://spikesautorepair.com/schedule/.
What automotive services does Spike's Auto Repair provide?
Spike's Auto Repair offers services including auto repair, oil changes, brake services, auto air conditioning service, transmission repairs, and auto tune-ups.
What nearby automotive services are available around Spike's Auto Repair?
Nearby you will find Stop and Ride for tire repair and automotive sales, NAPA Auto Parts for vehicle parts and accessories, and Fbm Towing LLC for towing and roadside assistance.
Are there any nearby places where I can get insurance services near Spike's Auto Repair?
Yes, several nearby insurance agencies include State Farm, Eric Rose - State Farm Insurance Agent, West Insurance Group, and Montana Pfeffer: Allstate Insurance to assist with your auto insurance needs.
What nearby options exist for fitness or wellness near Spike's Auto Repair?
Nearby options include Snap Fitness and Anytime Fitness gyms, Chiropractic Health & Wellness Center, and Jefferson Counseling for mental health support, offering a variety of wellness services for customers in the area.