Advance Auto Parts

4.3
271 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1714 Old Pendergrass Rd in Jefferson offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1714 Old Pendergrass Rd, Jefferson, GA
30549, United States

Hours

Reviews

4.3
271 reviews
5 stars
167
4 stars
59
3 stars
19
2 stars
10
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees received praise for being helpful and friendly, others were criticized for being rude or dismissive.

Product Availability

Customers appreciated the availability of parts, but there were instances of incorrect items being provided and issues with inventory management.

Management Issues

Concerns were raised about the management's approach, with reports of aggressive sales tactics and unprofessional behavior from some managers.

Overall Experience

While many customers had positive experiences and praised the staff, there were significant complaints about service quality and product handling.
  • MK
    Matthew Knox
    Dec 14, 2025
    1.0
    Buyers beware! Employees will tell you the wrong product number then when it is wrong they will not take returns. If an employee is giving the information for the wrong product then they should take the return. Make sure you know what you need and don't listen when they tell you that you are wrong
  • MH
    Mark Holden
    Dec 13, 2025
    3.0
    Manager is knowagable but not friendly at all!
  • GG
    gs
    Dec 6, 2025
    1.0
    Well I order some parts Friday was told they be there next day 8am never happen call and then Kane informed me you parts be on the 9am truck didn't happen either so trying to talk to him he is very aggressive and the way he talk to people like if you dont like it I gives you the money and cansel you order so I wil never come back to this advance rude use to be my favorite store NOT ANYMORE KANE YOU RUDE AS CAN BE
  • DR
    David Reyes
    Nov 20, 2025
    5.0
    Come and see Kane. My man was busy x10 and he still took the time and dedication to explain everything he could to me as simply as he could. He will not let you make any mistakes. Superior customer service and I'll travel far for that kind of service. Thank you Kane!
  • DW
    David Womack
    Oct 23, 2025
    2.0
    As others have stated... sales manager uses bad tactics to push products and belittle customers. Maybe SM should work a position that isnt customer facing??? I wish him well.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*