Pilot Travel Center

4.0
1899 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Jackson, GA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2995 GA-36, Jackson, GA
30233, United States

Hours

Reviews

4.0
1,899 reviews
5 stars
829
4 stars
566
3 stars
265
2 stars
103
1 star
136

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Mixed reviews on cleanliness; some praised clean showers and restrooms, while others reported dirty conditions and trash in the parking lot.

Customer Service

Customer service experiences varied widely; some staff were described as friendly and helpful, while others were noted as rude and dismissive.

Parking Issues

Frequent complaints about parking management, including reserved spots being occupied by non-paying customers and overall parking lot chaos.

Food Options

Food service at attached fast food locations received negative feedback for poor service and limited availability.

Shower Facilities

Showers received mixed reviews; some praised their cleanliness and water pressure, while others reported unsanitary conditions.
  • GA
    George Alexander
    Nov 16, 2025
    5.0
    Great morning crew and cordial.
  • OF
    Osman Flores
    Sep 30, 2025
    5.0
    If you need a shower, the app is bugged and says there’s a long line of customers in queue. You’ll have to go inside and pay for it or just show them you’re in line for one on the app. The maintenance worker will open up a shower for you. Friendly staff; they help you out.
  • MJ
    M J
    Aug 29, 2025
    1.0
    Worst truck stop 🛑
  • TM
    Trail Mix
    Aug 29, 2025
    5.0
    It's a Pilot. No beer.
  • ML
    Missy Lindsey
    Aug 18, 2025
    1.0
    Reserved parking called and asked to verify my paid reservation and was to they in force parking here..get here at 11:10 no parking … Amanda ask her manager I’m guessing she is about it to come back and say they don’t in force parking after 11pm… that’s a bunch of bs so u will let some park without paying but everyone else has to pay we came in time to get paid parking but some clown to yo pull in and park and a spot that’s reserved and not paid for … I’ll never do business here again ..out of hours and I’m extremely exhausted… these places and people are ridiculous

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.