Pilot Travel Center

4.0
1899 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Jackson, GA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2995 GA-36, Jackson, GA
30233, United States

Hours

Reviews

4.0
1,899 reviews
5 stars
829
4 stars
565
3 stars
265
2 stars
104
1 star
136

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported dirty restrooms, showers, and overall unsanitary conditions throughout the facility.

Customer Service

Feedback on staff interactions was mixed, with some praising friendly employees while others reported rude and dismissive behavior.

Parking Issues

Numerous complaints about parking management, including reserved spots being occupied by non-paying customers and overall disorganization.

Food Options

Customers expressed dissatisfaction with food availability and service at attached fast food outlets, particularly Wendy's.

Shower Quality

While some praised the cleanliness and quality of the showers, others reported issues with cleanliness and maintenance.
  • JA
    Joseph Aguiar
    Dec 21, 2025
    2.0
    No hot food of any kind & still had to pay 18.00 for parking!!!!
  • GA
    George Alexander
    Nov 16, 2025
    5.0
    Great morning crew and always friendly good mornings. Thank you for your warm welcoming every Stop.
  • OF
    Osman Flores
    Sep 30, 2025
    5.0
    If you need a shower, the app is bugged and says there’s a long line of customers in queue. You’ll have to go inside and pay for it or just show them you’re in line for one on the app. The maintenance worker will open up a shower for you. Friendly staff; they help you out.
  • MJ
    M J
    Aug 29, 2025
    1.0
    Worst truck stop 🛑
  • TM
    Trail Mix
    Aug 29, 2025
    5.0
    It's a Pilot. No beer.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.