Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E 3rd St in Jackson, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jackson, GA or call us at (770) 775-3338.
Mixed reviews on customer service; some staff are praised for being helpful and friendly, while others are criticized for rudeness and lack of knowledge.
Staff Knowledge
Several customers noted that staff members are still learning and may not have adequate knowledge about products or policies.
Pricing
Customers expressed concerns about high prices and perceived overpricing compared to competitors.
Store Management
The store manager received both praise and criticism; some customers appreciated her help, while others reported negative experiences with her attitude.
Product Availability
There were complaints about incorrect orders and stock issues, with some customers unable to find the parts they needed.
BR
Ben Rivers
Dec 19, 2025
5.0
Commercial department is fantastic. With Mike and Ron two of the best guys any company could ever ask for!
CB
Claudio Burgos
Dec 9, 2025
4.0
Just a little over priced but if you need now then you pay
CM
Connie Murphy
Dec 9, 2025
5.0
Leo is amazing and so knowledgeable everytime I come in for any of my car needs!
JJ
Jermaine
Dec 7, 2025
2.0
Yall need to teach your workers how your loan a tool program works. I get tired of getting treated like I'm trying to run a scam when I bring the tools back. I went in today and this dude default setting is to go straight to telling me why I can't bring it back. Telling me about it not having a warranty when he should know that's not the policy. All he had to do was put my phone number in and the problem was solved. I had the same problem with the other guy who was in today a couple months ago when I brought tools back. They treat it like I stole the tools and I'm trying to get over when I buy everything online and I have a autozone account, it's insulting. I never have this problem with the women who work in this store and I'm going to assume it's because they have more experience and not because they happen to be women of color.
JA
Jordan Almand
Nov 20, 2025
5.0
Best autozone in the central ga area! they always have what i need and are willing to help. also id like to shout out a young man named tucker who stayed late to help me find the headlights and break lights for my truck and once he closed the store came outside and asked me for a screw driver to help change them out so i could get back on the road!