Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E 3rd St in Jackson, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jackson, GA or call us at (770) 775-3338.
Mixed reviews on customer service; some staff are praised for being helpful and friendly, while others, including the store manager, received criticism for rudeness and lack of knowledge.
Staff Knowledge
Several customers noted that staff members were either very knowledgeable or inexperienced, leading to inconsistent service experiences.
Product Availability
Customers expressed frustration with incorrect orders and lack of stock for specific parts, impacting their overall satisfaction.
Store Management
The store manager received both praise and criticism, with some customers highlighting excellent service while others called for her dismissal due to poor interactions.
Overall Experience
While some customers had positive experiences and appreciated the service, others reported significant issues that led them to seek alternatives.
JA
Jordan Almand
3 days ago
5.0
Best autozone in the central ga area! they always have what i need and are willing to help. also id like to shout out a young man named tucker who stayed late to help me find the headlights and break lights for my truck and once he closed the store came outside and asked me for a screw driver to help change them out so i could get back on the road!
LB
Lisa B
Sep 25, 2025
1.0
Called to see if they had parts in stock and the gentleman who answered sounded like I was aggravating him by inquiring from a auto parts store if they had a specific part. Then when I was told they had to order it I stated ok can you order it plz and he said rudely "have to pay for it before we can order it"....
Me- "OK can I pay over the phone?"
and
Aunto zone worker- (rudely )"no don't think so".....
Me "can you ask so I don't have to travel 45 miles one way to pay for it then 45 miles back then 45 miles again at 630 pm this evening then again 45 miles home with the parts plz if you could ask your manager"....
Loud slam and I heard people talking in the background. No joke- 6 min later he hung up the phone. WILL NEVER GET PARTS FROM AUTO ZONE AGAIN. PEOPLE DONT DESERVE OTHER PEOPLE'S ATTITUDE FOR NO REASON. IF YOU HATE UR JOB GET A NEW ONE YOU LIKE!
JM
James Manning
Sep 3, 2025
5.0
The staff is awesome.....
JR
jose rivera
Sep 2, 2025
4.0
Good experience
AF
Amy Fulk
Aug 22, 2025
5.0
I want to give a huge shout out to the Commercial guys, Mike & Ron & managers Brent & Frank. Awesome guys! Thanks for all the hard work & dedication to the community. We appreciate you all!!!!