Location.com logo
Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(1134 reviews)
Get DirectionsReserveCallWebsite

Business Details

3425 Jimmy Lee Smith Pkwy, Hiram, GA
30141, United States
(770) 222-1193
https://www.enterprise.com/en/car-rental/locations/us/ga/hiram-0372.html
GoogleFacebookTwitter

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hiram, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hiram & Dallas location today.

Location

Enterprise Rent-A-Car
3425 Jimmy Lee Smith Pkwy, Hiram, GA
30141, United States

Hours

Reviews

4.1
1,134 reviews
5 stars
758
4 stars
108
3 stars
65
2 stars
35
1 star
168

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their professionalism, friendliness, and attentiveness, particularly highlighting individuals like Tyler, Michelle, and Kendrick.

Efficiency

Several reviews noted the quick and smooth rental process, with efficient pickup and drop-off experiences.

Communication Issues

Numerous customers expressed frustration with poor communication, including difficulty reaching the location by phone and issues with reservations not being honored.

Vehicle Quality

Feedback varied on vehicle cleanliness and condition, with some customers reporting issues with dirty cars or receiving vehicles that did not meet expectations.

Mixed Experiences

While many had positive experiences, a significant number of reviews reflected dissatisfaction with service inconsistencies and unresolved issues.
  • BM
    brian mccabe
    4 days ago
    5.0
    Best rental experience in a long time. I travel often and rent cars about once a month. This rental went smoothly, staff was friendly and helpful.
  • KS
    Kyle Struempf
    Feb 14, 2026
    1.0
    Reserved vehicle weeks in advance and was counting on it for a family vacation. The day of rental pick up I was informed they do not have what I reserved at all. Extremely disappointed.
  • FK
    Freddi Keeler
    Feb 13, 2026
    5.0
    Great team at this location ! Tiffany really hustled to get us in a car and on our way. My brother just did Chemo and my car had to go in the shop immediately. Tiffany needs a big raise ! When I returned the car early, (my car was repaired!) Your team really stepped up and made the return quickly. They all need a raise ! Kindness & smiles from all.
  • IB
    Isaiah Brown
    Feb 12, 2026
    5.0
    This is an awesome experience and energy here is amazing! Their customer service has been the very best and I really want to give them 27 stars for clearing my sister Tania account. Thanks for all the support you All give to US. Waffle House on me the next time Ms. Davis visit. ⭐⭐⭐⭐⭐⭐⭐
  • KC
    Kadeesha Callaway
    Jan 20, 2026
    5.0
    I had an outstanding experience with Tyler and the team at the Enterprise location at 3425 Jimmy Lee Smith Pkwy in Hiram, GA. From the moment I walked in, I was greeted warmly and helped quickly. Tyler made the process simple, clearly explained options and coverage, and ensured I received a clean, comfortable vehicle that matched my needs. Pickup and return were fast and efficient, with no surprises. I appreciated the team’s professionalism, communication, and genuine focus on customer care. They checked in to confirm everything was going smoothly and addressed a small question right away. This kind of consistency and courtesy is rare and truly stood out. The location is convenient, the staff is organized, and the overall experience was stress‑free. I highly recommend Tyler and this team for anyone needing a reliable, hassle‑free rental. Thank you for delivering service that is both personable and dependable—I’ll gladly rent here again! Five stars across the board for value and service
Read more reviews on Google

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Hiram, GA?

Enterprise Rent-A-Car in Hiram offers a wide range of vehicles including cars, vans, luxury cars, and flexible rental options to suit various needs.

What are the operating hours of the Enterprise Rent-A-Car location in Hiram?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 9:00 AM to 1:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Bing
Facebook
Google
Apple
Yelp Enterprise
+100
Others