Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Jimmy Lee Smith Pkwy in Hiram, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hiram, GA or call us at (770) 943-5441.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
445 reviews
5 stars
287
4 stars
77
3 stars
35
2 stars
8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and knowledge, particularly highlighting individuals like Jason, Jeremy, and Zhaire for going above and beyond.
Inconsistency
Several reviews noted inconsistent service experiences, with some customers reporting rude behavior from staff, particularly the manager, which negatively impacted their visits.
Product Availability
Customers expressed frustration over the availability of certain parts, with some stating that the store often did not have what they needed in stock.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences, particularly with staff who provided assistance with installations and repairs.
Store Environment
The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
- BBBroomeDoeOct 28, 20255.0Went to another auto part store big mistake ! A young man by the name of Sebastian single handedly made me a customer for life ! . My business will be here and only here . If I could I’d give him 10 stars !
- MJMeg JohnsonOct 5, 20251.0Very unfortunate they can’t afford to pay more than one employee to be in this store at one time. Was having battery issues and needed some testing. Waited 20 minutes in the parking lot after asking for help from inside the store. Ended up driving elsewhere. I’m sure this place is fine if you don’t need any of the services they offer. UPDATE: went back to autozone to find out if my year old battery is under warranty. Gentleman behind the counter had quite the attitude for no reason. The tone, the way he treated me like an inconvenience? Yikes. So sorry you have to do your job on a Sunday. Customer service isn’t what it should be at this location. Maybe all the good reviews are all old boys buddies. Not helpful, shotty service, didn’t want to help us at all.
- SWShaun WatsonSep 14, 20255.0Im not a big fan of these stores because usually the employees are clueless. But my experience at this store was quite pleasant. Very knowledgeable team they have here. Very pleasant also.
- FJFrancesca JeancharlesSep 9, 20255.0Jeremy was very helpful and patient while changing my headlight. He took his time to make sure he installed it correctly and made sure everything worked accordingly.
- DMDeniella McfarlaneAug 29, 20255.0Joel was great!! I needed new headlights and Joel helped me. Not only did he recommend the best ones to get but he also replaced both for me. 10/10 will definitely come back to this AutoZone again.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Hiram is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer services on Sundays? If so, what are the hours?
Yes, AutoZone Auto Parts is open on Sundays from 8:30 AM to 8:00 PM.
What types of auto parts and products can I find at AutoZone Auto Parts in Hiram?
You can find new and remanufactured hard parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide pickup and delivery options?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup services.
What brands are available at the AutoZone Auto Parts store in Hiram?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Hiram, GA?
It is located at 4090 Jimmy Lee Smith Parkway, Hiram, GA 30141, USA.
What nearby places can customers visit after shopping at AutoZone Auto Parts?
Customers might enjoy visiting nearby places such as Sparkles Hiram, a roller skating rink and laser tag venue, or Fuji Sushi for Japanese cuisine.
Are there other automotive-related services close to AutoZone Auto Parts in Hiram?
Yes, nearby automotive repair shops like Computerized Auto Repair and Hale Automotive offer professional services in the area.
Where can I find food or dining options near the AutoZone Auto Parts store?
Nearby dining options include Checkers at 4113 Jimmy Lee Smith Parkway for fast food, Gyro City Grill for Greek and American cuisine, and La Salsa for Mexican food.
How can I contact AutoZone Auto Parts in Hiram for customer service or inquiries?
You can call them at (770) 943-5441 or email customer.service@autozone.com.