Advance Auto Parts

3.9
211 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5747 Wendy Bagwell Pkwy in Hiram offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5747 Wendy Bagwell Pkwy, Hiram, GA
30141, United States

Hours

Reviews

3.9
211 reviews
5 stars
106
4 stars
48
3 stars
19
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees were praised for being helpful and going above and beyond, others were reported as rude or unhelpful.

Product Availability

Customers appreciated the wide selection of products available, but there were complaints about inventory discrepancies and issues with online order fulfillment.

Staff Knowledge

Some staff members were noted for their knowledge and assistance, while others were criticized for lacking product knowledge and not being able to help customers effectively.

Pricing Issues

Customers expressed dissatisfaction with pricing policies, particularly regarding online price matching and perceived high prices on certain items.

Store Environment

The store was generally described as clean and well-stocked, but there were complaints about the lack of public restrooms.
  • AL
    Adam Lorren
    Oct 27, 2025
    5.0
    Great service, extremely helpful
  • MR
    Moirice Ross
    Jul 13, 2025
    2.0
    They weren't very helpful and they didn't care to try!!!
  • BB
    BinkMoody
    Sep 8, 2022
    2.0
    When they have customers that come in after you and they get attended to first just because they are easier than your request to find a part, it just isnt how that is suppose to work. I needed a part and he immediately said they didnt have it without looking and asked if he could get the other customers because all they have to do is pay and he can go and get them out? Sure ill just go somewhere else since im such a challenge to work with.
  • JA
    Jesse Abreu
    Mar 8, 2018
    1.0
    I've never really had a good experience at advance

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*