Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5747 Wendy Bagwell Pkwy in Hiram offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
3.9
214 reviews
5 stars
109
4 stars
48
3 stars
19
2 stars
6
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Tony, Steven, and Seth for going above and beyond.
Mixed Experiences
While several reviews highlighted excellent service, others reported rude or unhelpful staff, leading to a significant divide in customer satisfaction.
Product Availability
Customers appreciated the store's good selection of parts and accessories, often finding what they needed in stock.
Negative Incidents
Some customers reported feeling discriminated against or receiving poor service, which negatively impacted their overall experience.
Pricing Issues
There were complaints about high prices and issues with honoring online discounts, leading some customers to prefer competitors.
- JFJustin FischerDec 20, 20255.0I don’t usually write reviews, but this experience deserves one. If you’re looking for honest advice, go see Tony at the Hiram Advance Auto Parts. We had a check engine light come on right before the holidays, and Tony scanned it and reassured us it was a minor emissions issue. A few days later the car wouldn’t start, and after jumping it and bringing it back, Tony ran tests and took the time to explain what was really going on—without just pushing a battery sale. His honesty saved us from an unnecessary expense during a stressful time. Thanks, Tony—you’ve earned a loyal customer.
- VLVincent LewisDec 12, 20255.0Mr frank was a lot of help the customer service was awesome😁 I got the right part for my Vehicle and now I’m ready to ride🙏🏾
- KPkenyatta peekNov 26, 20255.0great customer service. thanks for helping with my car battery!
- ALAdam LorrenOct 27, 20255.0Great service, extremely helpful
- KKKahehoFeb 26, 20255.0Good service
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts in Hiram offer regarding car batteries?
Advance Auto Parts offers free battery installation with purchase, free battery testing, and free battery recycling regardless of purchase.
Can Advance Auto Parts recycle used motor oil?
Yes, they accept used motor oil for recycling. Exclusions may apply.
Does Advance Auto Parts install windshield wipers purchased in-store?
Yes, they will install windshield wipers for free with purchase. Exclusions may apply.
What are the store hours for Advance Auto Parts at 5747 Wendy Bagwell Pkwy?
The store is open Monday to Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 8:30 PM.
What payment options are accepted at this Advance Auto Parts location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer in-store and curbside pickup?
Yes, they provide both in-store pickup and curbside pickup services.
Where can I find Advance Auto Parts in Hiram, GA?
The store is located at 5747 Wendy Bagwell Pkwy, Hiram, GA 30141.
Are there any nearby places where I can handle tax services near Advance Auto Parts?
Yes, Awesome Tax Service is nearby and offers tax, accounting, and business consulting services.
If I need computer repair or mobile phone services while visiting Advance Auto Parts, where can I go?
Teckies Computers & Cell Phones LLC is close by, offering IT service and computer repair as well as mobile phone sales.
What nearby storage facilities are available around the Advance Auto Parts location?
Nearby storage options include AC Self Storage and US Storage Centers, both offering self-storage services.