Advance Auto Parts

4.3
240 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2522 Tobacco Rd in Hephzibah offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2522 Tobacco Rd, Hephzibah, GA
30815, United States

Hours

Reviews

4.3
238 reviews
5 stars
150
4 stars
48
3 stars
22
2 stars
0
1 star
18

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while many praised the friendly and helpful nature of employees, others reported instances of rudeness and unprofessional behavior.

Product Availability

Customers appreciated the wide selection of products available, although some noted issues with stock limitations and receiving incorrect parts.

Customer Service

Overall, customer service received positive feedback for being attentive and knowledgeable, but there were significant complaints about slow service and lack of assistance from some employees.

Store Environment

The store was generally described as clean and organized, contributing to a pleasant shopping experience.

Pricing and Discounts

Customers found prices to be fair and appreciated the availability of discounts, though some expressed frustration over issues with online orders and promotions.
  • JF
    Jan Findley
    Oct 29, 2025
    5.0
    Douglas K was very friendly and helpful
  • LL
    Logan Scott Ledbetter
    Sep 3, 2025
    5.0
    I needed several specific items. The counter guy helped me, very friendly and knowledgeable. They had exactly what I needed . I was in and back out under 30 minutes. And military discount plus their loyalty program, excellent additional benefits. Great experience, thanks!
  • AW
    Alex Warren
    Aug 26, 2025
    1.0
    Came in to return a filter that was looked up wrong by another store . . The only employee was a older gentleman who looked like death was coming for him any minute . It took forever to do the return . This store has no employees but a little old man who can't hear anything .. this company should be ashamed of themselves working the elderly like this as hot as the store was .. . Go to AutoZone or O'Reilly's
  • CR
    Christipher Russell
    Feb 25, 2019
    5.0
    It was very helpful and friendly &. Clean
  • LG
    Leonard Green
    Jun 25, 2018
    5.0
    Great service

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*