Enterprise Rent-A-Car

4.2
365 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hapeville, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Atlanta Hapeville location today.

Location

Enterprise Rent-A-Car
3080 Sylvan Road, Hapeville, GA
30354, United States

Hours

Reviews

4.2
365 reviews
5 stars
265
4 stars
27
3 stars
14
2 stars
6
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at the Hapeville location consistently received praise for their friendliness, professionalism, and attentiveness, with many customers highlighting specific employees like Noah, Camilla, and Mariah for their exceptional service.

Cleanliness

Customers frequently noted that the vehicles were clean and well-maintained, contributing to a positive rental experience.

Reservation Issues

Some customers reported issues with vehicle availability despite having reservations, indicating a need for better management of inventory and communication.

Overall Experience

Many reviews reflected a high level of satisfaction with the rental process, with customers expressing a willingness to return and recommend the location to others.
  • CD
    Carlson Deallie
    6 days ago
    5.0
    Staff is very professional. Close to the airport and easy to get to. Easy pick up and drop off. Prices are good.
  • LY
    Lakeya Young
    Jan 4, 2026
    5.0
    I had a horrible experience with Lani when I came to pick up my rental car. He was very RUDE; I did not receive good customer service at all.. Maybe because it was New Years and he had to work not sure, or he was hungry because they were eating pizza on the floor while I waited which was rude. Nevertheless, I always rent from Enterprise. This was my first time at this location. Long story short my 0 turned into a 5 when I met Noah, his customer service was impressive. Another associate asked how was my experience when I returned the car and I said horrible, Noah heard and he was immediately concerned and very attentive with trying to turn things around about how I feeling and the young man did.. His customer service again was outstanding. He showed me why my feelings were right about Enterprise being 1# in the industry in my book and leading in customer service.I was completely shocked at the lack of customer service and disrespect I was shown by Lani which was very disappointing being that ranked Enterprise so high.Noah definitely left me feeling much better about my decision to choose Enterprise again.
  • IH
    Isis Howard
    Jan 3, 2026
    5.0
    Camilla was amazing I came in on NYE to pick up a car at 2:50 they were closing at 3 & the customer service was top tier. Also just got off the phone with Noah he made my day so kind & personable. Hats off to the team at this location
  • TR
    tiff raines
    Dec 17, 2025
    5.0
    Noah is very tentative and really takes care of you. Camila is very sweet ! Great vibes time I walked into the office! Thank you both for your kind spirit!
  • JG
    Joshua Grainger
    Dec 16, 2025
    5.0
    I’m a frequent customer at this location and the service is always top-notch. Noah is an outstanding team member—his professionalism and helpfulness really stand out. Thank you, Noah!

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Hapeville, GA?

Enterprise Rent-A-Car is located at 3080 Sylvan Road, Hapeville, GA 30354, US.

What are the business hours for Enterprise Rent-A-Car in Hapeville?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.