Enterprise Rent-A-Car

3.7
134 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Grovetown, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Grovetown location today.

Location

Enterprise Rent-A-Car
701 Devika Dr, Grovetown, GA
30813, United States

Hours

Reviews

3.7
134 reviews
5 stars
83
4 stars
4
3 stars
4
2 stars
5
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Devon, Caria, and Herb for their professionalism and willingness to help.

Reservation Issues

Numerous reviews mentioned problems with reservations, including cancellations and unavailability of vehicles despite prior confirmations.

Vehicle Condition

Some customers reported receiving vehicles that were not properly maintained, with issues such as bald tires and cleanliness concerns.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about unprofessional behavior and lack of accountability from staff.
  • TF
    The newman family
    Dec 22, 2025
    5.0
    I had a great experience at the new Grovetown Enterprise location. The facility was clean, spacious, and offered a good selection of vehicle options. Both Devon and Caria provided excellent customer service. Devon was especially patient, took the time to understand my situation, and presented me with solid options that worked well for my needs. Their professionalism and willingness to help made the entire process smooth and stress-free. One challenge I’ve noticed—not just at this location but across Enterprise locations—is how difficult it can be to reach someone by phone. I believe it would be very beneficial if Enterprise as a corporation allowed customers to leave voicemails or offered a text messaging feature so customers could easily reach the location when lines are busy. Overall, this was a positive experience, and I appreciate the great service provided by Devon and Caria. Patrice
  • JW
    Jasmine White
    Dec 4, 2025
    5.0
    I want to recognize the exceptional service I received from Devon Johnson at Enterprise during my recent rental. Devon truly went above and beyond to help me secure a car when availability and staff was limited. From the moment I arrived, Devon was patient, professional, and genuinely committed to securing a car for everyone waiting. After attending to everyone waiting in line, he rolled his sleeves up and began cleaning cars too along with the car washer currently washing. I then found out it was his first day and the way he handled the pressure was super impressive. It is rare that you find a manager to jump right in and help his subordinates. I’m sure the car washer was equally impressed. His dedication, positive attitude, and determination turned what could have been a stressful situation into a smooth and pleasant experience. Outstanding customer service like this is rare, and I’m truly grateful. Enterprise is fortunate to have someone as dependable and customer-focused as Devon. Because of his excellent support, I will definitely be returning.
  • TM
    Tapelra Mcbride
    Nov 18, 2025
    5.0
    Caria was very helpful and definitely a lifesaver, she's definitely an asset to the Enterprise team
  • DB
    Dortheria Bolden
    Oct 25, 2025
    5.0
    Everyone in the Grovetown office provided exemplary customer service! Especially Herb, Caria and Marlene. I will definitely rent from them again!!!
  • CC
    Candace
    Oct 23, 2025
    5.0
    When I tell you these folks were the best!!! From day one they worked with me and made sure that I was able to get a vehicle that was comfortable for me and matched my own. Marlend, Mike, Herb, Caria, and Imani ALL had contact with me and each one was great! No one plans to have an accident, but if you do, THIS location will have you covered! THANK YOU ALL SO MUCH!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Grovetown, GA?

Enterprise Rent-A-Car in Grovetown offers a wide range of vehicles and flexible rental options to meet your needs, whether for errands, replacements, or getaways.

What are the operating hours of Enterprise Rent-A-Car in Grovetown?

The Grovetown location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.