Advance Auto Parts

4.1
309 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 201 Vineyard Rd in Griffin offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
201 Vineyard Rd, Griffin, GA
30223, United States

Hours

Reviews

4.1
309 reviews
5 stars
161
4 stars
79
3 stars
30
2 stars
11
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising helpful and friendly staff, while others report rude and unhelpful employees.

Product Knowledge

Several reviews highlight a lack of product knowledge among some employees, leading to customer frustration, while others commend knowledgeable staff.

Store Cleanliness

The store is generally described as clean and well-maintained, contributing positively to the shopping experience.

Efficiency

Customers appreciate the quick service and efficient transactions, although some mention long wait times due to system issues.

Stock Availability

There are mixed reviews regarding stock availability, with some customers finding what they need while others report having to visit multiple locations.
  • LT
    Life at the track
    Oct 10, 2025
    1.0
    Store manager is very rude, tried to accuse me of taking hardware out of a sealed bag all because they sell low quality stuff.
  • JT
    J T
    Sep 15, 2025
    1.0
    Terrible customer service. The employees act like it's a chore for them to be doing their job. No help from anyone here. I would recommend any other auto parts store over this one, even if you're u have to pay more money1
  • NT
    Nicole Thompson
    Sep 15, 2025
    1.0
    Horrible customer service and very rude employees. Would highly recommend going to another location.
  • TP
    Tim Prosser
    Aug 2, 2025
    1.0
    This guy wouldn't give me his name. He tested my battery and it tested fine but had a lot of corrosion. He convinced me to buy a new battery but the truck still wouldn't crank. Now, he tells me that he can't return the battery because it's used. After multiple threats, he finally did the right thing.
  • KK
    Katelyn
    Jul 28, 2025
    1.0
    Went in and bought a new car battery and installed it in the parking lot but it wouldn’t work. After I had someone drive all the way to me with jumper cables we realized the brand new battery was dead. They gave me a new battery after some conversation but were no help.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*