Advance Auto Parts

4.0
268 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 310 W Taylor St in Griffin offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
310 W Taylor St, Griffin, GA
30223, United States

Hours

Reviews

4.0
268 reviews
5 stars
146
4 stars
49
3 stars
28
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the helpfulness and friendliness of staff, there were notable complaints about rude service and poor customer interactions.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to assist with automotive questions, although some customers felt that certain employees lacked the necessary expertise.

Product Availability

Customers appreciated the availability of parts and quick service, but there were instances of items being out of stock or incorrect parts being provided.

Mixed Experiences

Overall, customer experiences varied widely, with some expressing satisfaction and loyalty, while others reported significant frustrations with service and management.

Store Management

Feedback indicated issues with management, including unprofessional behavior and inadequate handling of customer complaints.
  • PJ
    precious jones
    2 days ago
    5.0
    I received extremely great service from Andres and Shae they went above and beyond to help me and my grandad out with my car battery !!!!! Highly recommend this store
  • RL
    Randy Lee
    Oct 30, 2025
    5.0
    Great employee that was very helpful .
  • TY
    Takia R. Young-Grier
    Aug 5, 2025
    3.0
    They could offer better customer service. They have good products.
  • KJ
    Kevin Jones
    Jul 25, 2025
    5.0
    I am so super appreciative of Mr. Londarius Berry for the level of amazing customer service given during my visit to this location. I came here to purchase a battery for my car. He cheerfully offered to install it even though the heat index was 100 + degrees at the time. The heat from the engine compartment only added to the misery of the heat outside. Mr. Berry wasted no time in meticulously removing the old core and installing the new battery while chatting with me as though we we’d known each other for years. In no time, he had everything done, we shook hands and I was on my way. This kind of customer service is rare these days and I am glad I made the trip to this location! Thank you so much Sir!
  • JT
    J Tothed
    Jul 20, 2025
    5.0
    Kenny was extremely helpful. After checking my battery and alternator he provided me some information he'd looked up on the computer and printed out for me, highlighting the possible causes of my issue. Great customer service.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*