Enterprise Rent-A-Car

Reviews

• BB

  Brooke B

  Nov 11, 2025
  1.0
  Definitely wont be through the location i started with because of insurance, and they will be a last resort if its out of pocket. Including the other entities owned by the same franchise.
• GM

  Gwame Major

  Oct 23, 2025
  5.0
  Everything was so easy, so simple. Morgan offered me the vehicle I didn't realize I needed. A great experience.
• BW

  Brian Wransky

  Oct 20, 2025
  5.0
  Super friendly and quick. Great rental.
• JR

  Justin Reece

  Oct 16, 2025
  1.0
  TL/DR: At this branch, beware of cars that have been smoked in. I’ll preface this with saying I don’t like leaving negative reviews, and I typically give people the benefit of the doubt. However, I don’t want other customers to have the same experience I had. The smiling faces and positive customer service must have been a front for the substandard quality of rental cars I would receive from this branch. After waiting an hour to pickup my first rental, the detailer pulled it around with all the windows down. That should have been a sign. Within a day, the overwhelming cleansing scent had dissipated, and the clear smell of smoke became apparent. My eyes started itching and I got a headache while driving. I didn’t think much of it, so I called the branch and scheduled a replacement. When picking up the replacement, I got in and immediately smelled smoke again. I asked the employee at the front desk to come smell the car to make sure I wasn’t going crazy. She said she didn’t smell anything, so I thought maybe it was a smoke smell on me carried over from the last vehicle. Within a day, the smell became so apparent that I was getting headaches again. I decided to call a different branch to swap for yet another car. Luckily the folks at the Little Neck Rd. branch were great to work with. They confirmed how bad my car smelled and put me in a clean, standard rental, which I am pleased with. Overall, I would suggest using caution if you plan to rent from the Enterprise on US-80. It seems that the branch leadership cares more about their metrics and turning cars over than they care about their customers.
• DS

  D. Shaw

  Oct 10, 2025
  5.0
  On October 3rd 2025, I had a reservation (reserved on September 29th) for the White Bluff location. The white Bluff location waited until I called to get my rental to tell me they had no cars yet were serving other customers whom had previous reservations when I went there..Cammy, Shauntae, Morgan H, were awesome in accompanying me into a rental for me and my family travels. Since the unfortunate unprofessionalism of White Bluff location, I have since entrusted All my rental needs with this Garden City location. Thank you so much guys for your professionalism and honesty. We need EMPLOYESS like these that display positive work ethics.

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