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Gainesville Hyundai, a proud member of the Krause Auto Group, is dedicated to providing exceptional customer service and a premium automotive experience. Located in Gainesville, Georgia, this dealership offers a wide selection of new and pre-owned Hyundai vehicles, along with expert maintenance and repair services.
Location
Krause Family Hyundai of Gainesville
3132 Atlanta Highway, Gainesville, GA
30507, United States
Hours
Reviews
4.8
885 reviews
5 stars
835
4 stars
17
3 stars6
2 stars2
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Sales Experience
Many reviews noted a positive car buying experience, with several customers appreciating the professionalism and low-pressure approach of the sales team.
Service Department
The service department received mixed feedback; while many praised the efficiency and quality of service, some customers reported issues with communication and follow-up.
Facility Quality
The new dealership location was frequently described as clean, modern, and comfortable, enhancing the overall customer experience.
Post-Sale Issues
Several customers expressed frustration with post-sale follow-up and issues related to vehicle condition and warranty misunderstandings.
- DBDebra BurchJan 3, 20265.0Outstanding service. Everyone is friendly and offer solutions that are well explained and professionally executed. Shout out to Marcus for keeping me updated and walking me through every step. My car is in good hands at Kraus Family Hyundai.
- BKBilly KimJan 1, 20265.0I had an excellent experience at Krause Family Hyundai. The service was outstanding at every level from start to finish. My oil change and alignment were completed efficiently and professionally, and the warranty headlight service was handled smoothly with no issues at all. Service advisor Dalton Fisher was knowledgeable, communicative, and made the entire process stress-free. Highly recommend asking for him if you want top-notch service! This is definitely a place you can trust to get your vehicle serviced.
- AGAmy GwinnJan 1, 20265.0Jose was highly knowledgeable, friendly, spoke facts, didn’t bash other dealerships or manufacturers. He gave me the facts, if he didn’t know he would look it up or find out the answer. No pressure. I spent more than I was wanting to because I wanted to deal with him and not the pushy guy across the street. It was New Year’s Eve, they had what I wanted, but a trim package above what I wanted to pay for, they worked with me to meet middle ground without belittling me or other dealerships or manufacturers. I will definitely work with Jose again.
- TTTina TurnerDec 30, 20255.0My daughter purchased a 2025 Hyundai Elantra from Jordan and I can't recommend this dealership (and Jordan and Mustafa) more! From a mom's point of view, whose daughter purchased their first car, it was such an amazing experience! Jordan explained every single step and went and chose a car for Tif to look at. Without knowing, he chose their favorite color! And the car only had 24 miles on it. They gave Tif a great deal on the trade in and everything was just so incredibly comfortable and easy! We are now lifetime customers! For yourself, or for your child - this is definitely the place to go!!!
- JWJessie Walls-MurrayDec 30, 20251.0The service desk guy has a sweet disposition HOWEVER they will try to jerk you around as far as what fixes are actually necessary, how much they'll actually cost, and when your car will actually be ready. I am so over this experience and hope to never be back here.
Frequently Asked Questions About Krause Family Hyundai of Gainesville
What is the address of Krause Family Hyundai of Gainesville?
Krause Family Hyundai of Gainesville is located at 3132 Atlanta Highway, Gainesville, GA 30507, US.
What are the business hours of Krause Family Hyundai of Gainesville?
The dealership is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and is closed on Sundays.
What types of vehicles and services does Krause Family Hyundai of Gainesville offer?
They offer a wide selection of new and pre-owned Hyundai vehicles, as well as expert maintenance and repair services including tire and battery services.
How can I contact Krause Family Hyundai of Gainesville?
You can reach them by phone at +1 470-768-7680 or visit their website at https://www.gainesvillehyundai.com/.
Does Krause Family Hyundai of Gainesville offer car financing and leasing?
Yes, they provide car finance and loan services as well as car leasing options.
Are there any nearby places where I can rent a truck near Krause Family Hyundai of Gainesville?
Yes, the U-Haul Neighborhood Dealer is nearby and offers truck rentals, which could be convenient if you need to move or transport items before or after visiting the dealership.
Where can I get tires or automotive repairs near Krause Family Hyundai of Gainesville?
Oakwood Tire Co. is nearby and provides tire sales and automotive repair services, which complements the dealership's maintenance offerings.
Are there any dining options near Krause Family Hyundai of Gainesville?
Yes, nearby you can find Haydees Cafe, a Mexican restaurant and cafe, and Barberitos, another Mexican restaurant. These are great spots to grab a meal before or after your visit.
Can I visit any local schools or educational centers near the dealership?
Several schools are nearby, including South Hall Middle School, Academies of Discovery at South Hall, and Da Vinci Academy, which might be of interest if you are relocating or exploring the community.
Is there a nearby bank close to Krause Family Hyundai of Gainesville for financing needs?
Yes, Regions Bank is located nearby, which can assist with banking, mortgage, and financing services related to your vehicle purchase or personal needs.