AutoZone Auto Parts

4.2
456 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Jesse Jewel Pkwy in Gainesville, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gainesville, GA or call us at (678) 971-6430.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1911 Jesse Jewell Pkwy, Gainesville, GA
30501, United States

Hours

Reviews

4.2
456 reviews
5 stars
258
4 stars
108
3 stars
44
2 stars
15
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Aileen, Matthew, and Ezekiel for their exceptional service.

Product Knowledge

Several reviews highlighted the staff's knowledge about automotive parts and their willingness to assist customers in finding the right products.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude behavior from some employees and instances of receiving incorrect parts.

Store Environment

Customers appreciated the overall atmosphere of the store, describing it as friendly and welcoming, although some noted issues with wait times and staffing.

Quality of Parts

Feedback indicated a mix of satisfaction and dissatisfaction with the quality of parts, with some customers reporting quick breakdowns of purchased items.
  • OD
    omolayo dada
    Nov 26, 2025
    5.0
    Aileen was such a great help today! I had issues with a new battery I purchased at another location who was really busy so they sent me to the Gainesville store and I’m glad I came here instead. There was some mix up with my battery but she help to sort it out and checked my alternator and system to make sure it was working appropriately. Thank you and I’ll definitely be back for any car needs!
  • PR
    Precious Roberts
    Nov 23, 2025
    5.0
    Mathew B was such a great help in our journey to get a new battery. This guy replaced the battery, chatted it up, & sent us on our way. He's awesome, love him.
  • BR
    Bre Rucker
    Nov 15, 2025
    5.0
    I came to get my tag light changed and Matthew was amazing!!! He was patient and got them changed out with no problems. Great customer service! He’s definitely one of one!!!!
  • AO
    Al Orr
    Oct 16, 2025
    5.0
    Matthew B is a great salesperson he offered to help me install a replacement light. Just amazing speed and expertise. I really appreciated his help
  • SG
    Steph Gonzalez
    Oct 7, 2025
    5.0
    Truly appreciate the above and beyond service the Ezekiel provided! He was so kind and took his time and even helped install my headlight. Such a gem!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Gainesville, GA?

AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Gainesville, GA?

The store is located at 1911 Jesse Jewell Pkwy, Gainesville, GA 30501, United States.