Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Thompson Bridge Road in Gainesville, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gainesville, GA or call us at (770) 287-0222.
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and knowledge, others were criticized for rudeness and lack of professionalism.
Employee Performance
Certain employees, like Kai, Tyler, and Charles, were highlighted for their exceptional service, while others were noted as unhelpful or unprofessional.
Inventory Issues
Customers reported problems with inventory accuracy, including items being out of stock or incorrect parts being provided.
Store Environment
The cleanliness and organization of the store received positive remarks, although some customers noted issues with employee behavior and service speed.
TC
Terrick Coleman
Jan 4, 2026
5.0
Sam is great !!
SA
Sam Allsopp
Dec 21, 2025
4.0
Kai is a 5 star employee but everyone else is absolutely useless.
FM
Faustino Neri Mendoza
Dec 6, 2025
3.0
Amables
JD
Jeff Dowd
Dec 2, 2025
4.0
Recycling oil. Lots of empty oil jugs on the apparatus. No trash can that I could see. Asked an employee about a trash can and was told, "I have no idea." I assume it was an employee as she came thru the back door.
GR
Gerald Ringgold
Nov 25, 2025
5.0
Kai is an exceptional employee, I came in for a windshield wiper replacement and she did such a thorough job helping me. She was wonderfully friendly and quickly guided me through the products and replacement. This local branch is lucky to have someone like Kai representing Autozone. Thank you for the help ma'am!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Gainesville, GA is open Monday through Friday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer services on Sundays? If so, what are the hours?
Yes, AutoZone Auto Parts is open on Sundays from 8:00 AM to 8:00 PM.
What types of auto parts and brands does AutoZone in Gainesville carry?
They carry auto parts including brake pads and car batteries from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I order online and pick up my parts at the Gainesville AutoZone store?
Yes, AutoZone offers in-store pickup and same-day delivery services for customer convenience.
What is the address and main contact number for AutoZone Auto Parts in Gainesville?
AutoZone is located at 1210 Thompson Bridge Rd, Gainesville, GA 30501. You can reach them at (770) 287-0222.
What are some dining options nearby AutoZone Gainesville for a meal before or after shopping?
Nearby dining options include Mestizo Southwest Grill, Gainesville Kitchen (seafood restaurant), Fajita's, ZENSHI Handcrafted Sushi, El Tepache Mexican Grill, El Tapache, Subway, and Honey Baked Ham Company.
Are there any fitness centers near the AutoZone on Thompson Bridge Road?
Yes, Elevation Fitness and Fitness Forum gyms are nearby, making it convenient to combine your visit with a workout.
Where can I find other shopping options close to AutoZone in Gainesville?
Nearby shopping options include Dollar General (discount store), Publix Super Market at The Village, Elite Furniture, and Margie’s Attic Thrift Store.
Does AutoZone support curbside pickup and in-store shopping?
Yes, this location supports in-store shopping, in-store pickup, curbside pickup, and same-day delivery services.
How can I contact customer service or find AutoZone online for more information?
You can email customer.service@autozone.com, visit their website at https://www.autozone.com/locations/ga/gainesville/1210-thompson-bridge-rd.html, or check their Facebook page at https://www.facebook.com/266320073425405.