Advance Auto Parts

4.3
263 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2316 Browns Bridge Rd in Gainesville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2316 Browns Bridge Rd, Gainesville, GA
30504, United States

Hours

Reviews

4.3
263 reviews
5 stars
162
4 stars
52
3 stars
18
2 stars
15
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with several specific mentions of employees providing excellent service.

Product Availability

Customers frequently expressed frustration over the lack of inventory and issues with parts not fitting as advertised.

Knowledge and Expertise

While some staff were noted for their knowledge, there were complaints about inconsistent expertise among employees, leading to customer dissatisfaction.

Store Experience

The cleanliness and organization of the store were generally appreciated, but some customers reported long wait times and slow service.

Returns and Refunds

Several reviews highlighted issues with the returns process and difficulties in obtaining refunds, leading to negative experiences.
  • AG
    Angel Garza
    Oct 25, 2025
    5.0
    Alberto H was very helpful, patient and knowledgeable. Very great experience. Would definitely recommend
  • AD
    Alvin D'Aquin
    Oct 22, 2025
    2.0
    Ordered parts online to pickup, said it was an exact fit for my car. Only two of the four items I ordered fit had to make another trip back to the store to return them. Make sure they check if its the right part for your automobile before you leave the store.
  • JJ
    John Walter Pruitt Jr.
    Sep 30, 2025
    5.0
    Good staff, good prices $
  • RR
    Randall
    Sep 23, 2025
    5.0
    Will the manager was great today. Very helpful making my experience with Advance Auto Parts a pleasure to do business with. Great customer service with care for the customer. Will definitely shop again at this location…. Thanks
  • DL
    Daryl Lee
    Jul 31, 2025
    2.0
    Never seem to have what I need

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*