AutoZone Auto Parts

4.0
437 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Panola Rd in Ellenwood, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Ellenwood, GA or call us at (678) 565-6729.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4460 W Panola Rd, Ellenwood, GA
30294, United States

Hours

Reviews

4.0
437 reviews
5 stars
239
4 stars
88
3 stars
39
2 stars
20
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Errol and Jayden for their exceptional service.

Long Wait Times

Several reviews mentioned long lines and wait times, particularly during busy periods, which negatively impacted the overall experience.

Mixed Experiences

While many customers reported positive interactions, there were notable complaints about rude staff and inadequate assistance, leading to a mixed perception of service quality.

Product Availability

Customers expressed frustration over stock issues, with some items frequently unavailable, impacting their ability to complete repairs.

Store Environment

The store was generally described as clean and organized, contributing positively to the shopping experience.
  • AS
    Adam Seymour
    4 days ago
    5.0
    Errol was incredibly helpful. Never going to another AutoZone again.
  • JM
    Joseph Mcphetridge
    Nov 3, 2025
    5.0
    I took my daughter here for a bulb for her jeep. We were greeted when we walked in and checkout was pleasant. The associate was cheerful and left us with a feeling of returning here if we ever need another part. This store has a good selection of automotive products and tools.
  • MT
    Marc Theodule
    Nov 1, 2025
    1.0
    The line was extremely long, both to pay and try to get parts. When I walked in, Iwas the 13th person in line waiting to get service. Two staff members working
  • ST
    Sharell Thomas
    Nov 1, 2025
    5.0
    On 10/31/2025 my Father and I had the pleasure of meeting the Manager, Mr. Errol and Associate, Mr. Jeremiah. These young men went above and beyond to help me replace my battery for my Dodge Ram. In recent I haven't gotten great customer service in many different places but I must give credit where credit is due. These 2 young men really impressed me and my Dad. I will be returning to the Ellenwood AutoZone for all my vehicle's needs because of these two gentlemen. Thank you again! Your Customer, Sharell Thomas
  • VC
    Vanessa Clark
    Sep 27, 2025
    5.0
    I’m so appreciative for the help I received today at auto zone I was unable to remove my tags and the gentleman immediately responded and helped. Thank you so much

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Ellenwood, GA?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same day delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same day delivery services for customer convenience.