Mavis Tires & Brakes

4.8
1460 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Duluth.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • RestroomAvailable

Location

Mavis Tires & Brakes
3453 Old Norcross Rd, Duluth, GA
30096, United States

Hours

Reviews

4.8
1,460 reviews
5 stars
1,338
4 stars
37
3 stars
10
2 stars
11
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Giovanni, James, and Johnny.

Service Quality

While most reviews noted good service, some customers reported issues with service quality, including mistakes and lack of follow-through on promised services.

Efficiency

Several reviews mentioned fast and efficient service, with many customers appreciating quick turnaround times for tire and brake services.

Honesty and Transparency

Customers appreciated the upfront pricing and lack of pressure to upsell unnecessary services, although some expressed concerns about being overcharged or misled.

Cleanliness

The location was frequently noted for its cleanliness, including the waiting area and restrooms.
  • PS
    Plaboni Sharif
    3 days ago
    5.0
    Giovanni Ventura was incredibly helpful with helping me get my tire patched when I had a leak. I was also able to get my tires rotated as well. J C was my technician, and they were able to get everything done within a short amount of time. Giovanni was very transparent and honest in communicating the price and expectation around the amount of time needed for the service. It’s a great relief to have gotten my tire fixed so quickly, efficiently, and with a great price.
  • MH
    Mina H
    4 days ago
    5.0
    I’ve been coming to this location for my oil changes and tires for years. Each time the service and staff have been top-tier. Being that “I’m just a girl” driver - there’s been many visits lol I love that they don’t try to run one over because of this factor. Always been honest and accommodating every time. Giovanni, Al & Chris helped me today and I would like to state they are quite knowledgeable and hospitable. Thank you for the great & quick service! Will be recommending you to everyone. Until next time!
  • NB
    Nataki B
    6 days ago
    5.0
    Kasey and James(the shop manager) were very attentive to my needs. I was working in this side of town coming from Southside and my tire started to wobble. I thought I had a flat or nail , however Kasey quickly diagnosed my problem to tires needing to be balanced! They took care of me right away no wait! Made me feel safe at ease for my 2hr ride in traffic back to the Southside!
  • DD
    Ding
    Nov 11, 2025
    2.0
    Do your own research before getting any extra services here. I came in for a flat tire fix and brake check. The process was smooth and easy, and for that part, I’d actually recommend them. However, things took a turn when I asked about an inspection and was told I needed a brake fluid flush and a power steering flush. The stall manager said the fluids were dark and dirty, so I agreed, since I’ve heard from other mechanics that my brakes could use a flush and I finally had the time. But I was skeptical about the power steering flush. When I got home and did some research, I learned that my 2017 Honda Accord EX has electric power steering, meaning there’s no power steering fluid to flush in the first place. So… what exactly did they flush? It really made me feel like they are taking advantage of someone who’s a newbie or inexperience. That experience definitely broke my trust. TLDR: Flat tire patching was quick and good, but do your own research before agreeing to any upsells. Update: I did go back and got a refund for the power steering flush service, so I appreciate them making it right. Still, I’ll only be back for emergency tire fixes on Sunday, not maintenance.
  • NJ
    Nikki J
    Nov 5, 2025
    5.0
    I was on my way to work and my tire pressure light came on, I went to the nearest location. As soon as I walked through the door, the staff asked what issue was I experiencing with my car and IMMEDIATELY asked for my keys and took my car back. I have been coming to Mavis since it was NTB and I have neverrrrr experienced such great customer service like this before and not only that, this was the quickest my car has ever been in and out the dealership. I was so happy. THANK YOU GIOVANNI, JAMES, and JIMMY. yall were so kind and reassuring. They went the extra mile and systemically reset my hard ware after I explained to them my light comes on every time I get my tires changed or rotated. I normally go to the location on jimmy carter but after experiencing such fast service, I will try my best to make this location my first stop of servicing. Thank yall again!!

Frequently Asked Questions About Mavis Tires & Brakes

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.