Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Duluth, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Market & Satellite location today.
Location
Hours
Reviews
3.9
410 reviews
5 stars
244
4 stars
47
3 stars
19
2 stars
16
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising staff for being friendly and helpful, while others report unprofessional behavior and poor service experiences.
Vehicle Condition
Several customers reported receiving dirty or poorly maintained vehicles, with issues such as cleanliness and mechanical problems.
Reservation Issues
Multiple reviews mention problems with vehicle availability and fulfillment of reservations, leading to frustration and wasted time for customers.
Efficiency
Some customers appreciated the quick and efficient rental process, while others experienced long wait times and delays.
Management Concerns
There are complaints regarding management's handling of customer issues, with some customers feeling disrespected or poorly treated.
- MBMadi’s Beauté (Madi's Beauté)Nov 13, 20255.0Great, professional, and speedy process! Salo is the best!!!
- JRJennifer RosaSep 30, 20251.0Terrible customer service. Returned the car early and almost a month later I get charged an extra amount that I did not agree to.
- BGBrian GrattidgeSep 17, 20255.0The staff are great. For as busy as they are they always get to you in a timely, professional fashion and very accommodating. Highly recommend
- BGBrandon GSep 4, 20251.0Avoid this location – I was never given a working vehicle. I had a reservation and was told to wait while they tried to get a car from another location. After a long wait, the manager gave me a 2024 Mitsubishi Mirage that was clearly unsafe—it shook, accelerated poorly, and felt like the emergency brake was stuck. I returned it immediately and was told that’s just how “budget cars” drive. No replacement was offered unless I paid to upgrade. I had to cancel the rental and leave without a car. To make matters worse, I was charged a $300 deposit without being told upfront, and the manager seemed unfamiliar with basic procedures like printing a receipt. I lost over 4 hours of my day and had to arrange alternate transportation. Completely unprofessional experience from start to finish. Do not rent from this location.
- KDKimberly DickersonJul 21, 20251.0Never got the rental I needed. I do not frequent car rentals outside of for car repair at the dealer. It was not told to me that premium rental required a credit card when I confirmed the rental. The manager has no empathy and the employee seemed inexperienced with customer service as well. Reopened a credit card specifically for this trip but was still unable to get a premium suv for my family of 8. The customer service was lack luster with very little concern for our family needing to attend a wedding. I also felt judged while doing check in. I am so glad he had no idea what I do for a living, and glad that I was dressed down so I could experience his true nature. I would not recommended this location at all. I ended up using a different company and got a rental same day within 20 minutes of arrival and the return experience was very pleasant. Much better than these guys.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Duluth, GA offer for rent?
Enterprise Rent-A-Car in Duluth offers a wide range of vehicles including cars, vans, and luxury rentals to suit various needs.
Where is Enterprise Rent-A-Car located in Duluth, GA?
Enterprise Rent-A-Car is located at 3522 Satellite Blvd, Ste A, Duluth, GA 30096.
What are the business hours for Enterprise Rent-A-Car in Duluth?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sunday.
Does Enterprise Rent-A-Car offer any special rental deals?
Yes, they offer great weekend rates which can be booked through their website.
Which payment methods are accepted at Enterprise Rent-A-Car in Duluth?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Is Enterprise Rent-A-Car in Duluth owned by a woman and do they offer discounts for active military?
Yes, this Enterprise Rent-A-Car location is woman-owned and offers discounts for active military members.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Duluth?
You can reserve your rental car online at their official website or by calling their local phone number +1 770-497-0257.
Are there restaurants near Enterprise Rent-A-Car in Duluth where I can dine before or after renting a car?
Yes, nearby places include Banh Mi Cafe, a Vietnamese fast food restaurant and cafe, Georgia French Bakery and Cafe, and Uncle Gin's Kgrill and Pocha, a Korean restaurant.
Where can I find automotive services or repairs near Enterprise Rent-A-Car in Duluth?
Nearby automotive services include Precision Tune Auto Care, Jiffy Lube, and Smile Auto Sales for repairs, oil changes, and used cars.
Are there any wellness or beauty salons near Enterprise Rent-A-Car in Duluth?
Yes, nearby options include Revolutions Nail Salon, Kimmie's Nails, Inspirations Hair Studio, and Touch Esthetic for spa and beauty services.