Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Douglasville, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Douglasville location today.
Location
Hours
Reviews
4.3
528 reviews
5 stars
382
4 stars
47
3 stars
17
2 stars
17
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, professional, and accommodating, with many customers highlighting individual employees for their exceptional service.
Efficiency
Customers frequently mention quick and smooth processes for both pickup and drop-off, with many noting minimal wait times.
Vehicle Availability
Several reviews express frustration over vehicle availability, particularly when reservations are not honored, leading to dissatisfaction among customers.
Cleanliness
Most customers report that vehicles are clean and well-maintained, although there are isolated complaints about specific vehicles being unclean or having issues.
Reservation Issues
There are recurring complaints about the reservation system, with customers noting that vehicles reserved were often unavailable upon arrival.
- CDClaudette DavisNov 16, 20255.0The most important reason I chose Enterprise is because of the pricing, ease of renting and availability of the vehicles I need. And the location of I-20 and Highway 5 in Douglasville, Ga is by far the most courteous, professional and just down home good people! I feel like I’m with family every time. They truly seem to enjoy their work environment and i believe that’s why we feel it as clients! I would even pay a little more, if I have to, to get my rentals from THIS location! Truly a blessing every time I go there! Definitely a ⭐️⭐️⭐️⭐️⭐️
- TATawana AlexanderOct 26, 20255.0I had a great experience with Enterprise. The guys at the center were respectful and professional. The drop off process was simple and efficient. If I would have known the pickup process was similar I would have filed my claim earlier. Nice and clear car as well.
- MHMarilyn HayesOct 24, 20255.0This was my second time using Enterprise on Hwy 5. The staff was professional and responsive! Even switching my cars due to an oil leak! Helping me be familiar with the car and setting up phone:navigation. Ensuring I was satisfied and promptly returning my refund!!! Thank you everyone!!!
- ADA “Charles” DOct 10, 20251.0Customer service and the store need to have better inventory levels transparency. I shouldn’t always arrive and have to race other reservation holders to the other location on the opposite side of town
- AAAyannaSep 30, 20255.0Will always recommend the Enterprise location on Highway 5 in Douglasville. Justice is so awesome. He is always respectful, professional and efficient. I feel like family at this point. The store is well maintained and clean as well as the cars. Thank you so much!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Douglasville, GA?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours of Enterprise Rent-A-Car in Douglasville?
Enterprise is open Monday through Friday from 8 AM to 6 PM, Saturday from 9 AM to 2 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Douglasville?
You can reserve your rental car online via their reservation website or contact them by phone at +1 678-715-7447.
Does Enterprise Rent-A-Car in Douglasville accept credit cards and cash payments?
Yes, they accept American Express, Visa, Mastercard, Discover, cash, and checks as payment options.
Does Enterprise Rent-A-Car offer any special deals in Douglasville?
Yes, they offer great weekend rates which you can book through their website.
Is Enterprise Rent-A-Car in Douglasville owned by women or offer discounts for active military?
Yes, the location is women-owned and offers discounts for active military personnel.
What nearby places can I visit around Enterprise Rent-A-Car in Douglasville?
You can visit several nearby places including JOANN Fabric and Craft Stores for arts and crafts shopping, Little Caesars Pizza for a quick meal, and the Botanical Safari for gardening supplies and gifts.
Are there any convenient gas stations near Enterprise Rent-A-Car for refueling your rental?
Yes, Shell and Chevron gas stations are nearby, providing convenient refueling options for your rental vehicle.
Where can I find beauty and spa services near Enterprise Rent-A-Car in Douglasville?
Nearby beauty and spa places include Trendycutsbarbershop, Bombshell Beauty Pro, BB’S African Hair Braiding GA, Unity Masters, and LD Nails for hair, nails, and spa treatments.
Is there an option for airport pick-up service available at Enterprise Rent-A-Car Douglasville?
Yes, Enterprise Rent-A-Car offers airport pick-up services among their rental options.