Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Ridge Rd in Douglasville, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Douglasville, GA or call us at (770) 949-9511.
Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond, particularly highlighting employees like Michelle, David, and Dina.
Employee Knowledge
Several reviews noted the employees' expertise and ability to assist customers in finding the right parts and diagnosing issues.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service from some staff members, particularly regarding returns and assistance.
Store Management
Feedback on management was mixed, with some customers appreciating the support from managers like Michelle, while others reported negative interactions.
Product Availability
Customers expressed frustration with stock issues and incorrect parts, indicating a need for better inventory management.
KS
Kenya Smalls
Feb 18, 2026
5.0
FINALLY SERVICE WITH EXCELLENCE!! Thanks Michelle, This woman is more than extra extraordinary. She went out of her way to try to explain the difference between Transmission fluid, and the treatment as well. She was Very detailed, And she explained the importance of each item that I possibly could use. My service was SUPERSET ! If i ever need anything, AutoZone in Douglasville is where I need to go and where you should go as well!
JH
Jerrod Howard
Feb 7, 2026
5.0
Just dropping a review for this location simply because of the employee Stephen. I came in the other day to replace my burned out low beams in my VW. He happily assisted in swapping them out for me, and when I realized that evening that something else was wrong, I went back the next day and he went over everything with me and we finally corrected the problem.
In a world where customer service is dying, Big shout out to Stephen!!
TN
Tyrant Nelle
Dec 22, 2025
5.0
Michelle and her staff are amazing! She was able to quickly help me get back on the road and was so friendly and easy to talk to!!
TM
Tyra Mundin
Nov 28, 2025
5.0
Went here to get a new battery and without hesitation, Dina kindly installed it for me and ran tests on my vehicle to make sure everything was okay . She went above and beyond! Great service from her, I am very satisfied.
MW
Michal Walker
Nov 21, 2025
5.0
The new manager assisted me the other day was very patient with me because I wasn't sure what I needed and she helped me ,and was very nice while doing so .I had to do a review because you can't get good costumer service these days ,I just wanted to give her credit ,I was very pleased when I left . Thank you Michelle, autozone is lucky to have you as there as the new manager..Goodluck and Godbless
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Douglasville?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.
What types of auto parts and accessories can I find at AutoZone Auto Parts?
You can purchase auto parts such as brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, and ACDelco.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
AutoZone Auto Parts is located at 4836 Ridge Rd, Douglasville, GA 30134, United States.
How can I contact the AutoZone Auto Parts store in Douglasville?
You can call them at (770) 949-9511 or email customer.service@autozone.com for inquiries.
What automotive brands does AutoZone Auto Parts carry?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there food options near AutoZone Auto Parts if I want to grab a meal nearby?
Yes, nearby places include Taco Bell, Fiesta Azteca Inc, Waffle House, and Starbucks where you can enjoy fast food, Mexican cuisine, breakfast, or coffee before or after your AutoZone visit.
Is there a gas station close to AutoZone Auto Parts for refueling your vehicle?
Yes, Kroger Fuel Center and Sunoco gas stations are nearby, making it convenient to refuel your vehicle before or after shopping for auto parts.
Can I find other automotive services or stores near AutoZone Auto Parts?
Yes, nearby automotive-related businesses include another AutoZone location, U-Haul Neighborhood Dealer for truck rentals, and Blue Rhino Propane Exchange.
What other conveniences are available near AutoZone Auto Parts in Douglasville?
Nearby you can find stores and services such as Dollar General, Walgreens pharmacy, Western Union for money transfers, and a variety of salons and gyms including Great Clips and US Fit Camp.
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