Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Ridge Rd in Douglasville, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Douglasville, GA or call us at (770) 949-9511.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
454 reviews
5 stars
308
4 stars
77
3 stars
21
2 stars
13
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond, particularly highlighting employees like Michelle, David, and Dina.
Knowledgeable Staff
Numerous reviews noted the staff's expertise and ability to assist customers in finding the right parts and diagnosing issues.
Mixed Experiences
While many customers had positive interactions, several reviews mentioned poor service from certain employees, particularly regarding returns and assistance.
Store Management
Feedback on management was mixed, with some praising the new manager Michelle for her dedication, while others criticized the handling of customer issues.
Product Availability
Customers expressed frustration with stock issues and incorrect parts, indicating a need for better inventory management.
- TNTyrant NelleDec 22, 20255.0Michelle and her staff are amazing! She was able to quickly help me get back on the road and was so friendly and easy to talk to!!
- TMTyra MundinNov 28, 20255.0Went here to get a new battery and without hesitation, Dina kindly installed it for me and ran tests on my vehicle to make sure everything was okay . She went above and beyond! Great service from her, I am very satisfied.
- MWMichal WalkerNov 21, 20255.0The new manager assisted me the other day was very patient with me because I wasn't sure what I needed and she helped me ,and was very nice while doing so .I had to do a review because you can't get good costumer service these days ,I just wanted to give her credit ,I was very pleased when I left . Thank you Michelle, autozone is lucky to have you as there as the new manager..Goodluck and Godbless
- GSGavin StusakNov 20, 20255.0Excellent customer service thanks to Vontae! Very helpful and respectful!
- O4Og 4lifeNov 17, 20255.0I shop at the Ridge rd store all the time and I most say Ms Dina is always helpful. She knows her stuff and will even call someone to get answers for you , if your in the area I promise she will help you.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Douglasville?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.
What types of auto parts and accessories can I find at AutoZone Auto Parts?
You can purchase auto parts such as brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, and ACDelco.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services.
Where is AutoZone Auto Parts located?
AutoZone Auto Parts is located at 4836 Ridge Rd, Douglasville, GA 30134, United States.
How can I contact the AutoZone Auto Parts store in Douglasville?
You can call them at (770) 949-9511 or email customer.service@autozone.com for inquiries.
What automotive brands does AutoZone Auto Parts carry?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there food options near AutoZone Auto Parts if I want to grab a meal nearby?
Yes, nearby places include Taco Bell, Fiesta Azteca Inc, Waffle House, and Starbucks where you can enjoy fast food, Mexican cuisine, breakfast, or coffee before or after your AutoZone visit.
Is there a gas station close to AutoZone Auto Parts for refueling your vehicle?
Yes, Kroger Fuel Center and Sunoco gas stations are nearby, making it convenient to refuel your vehicle before or after shopping for auto parts.
Can I find other automotive services or stores near AutoZone Auto Parts?
Yes, nearby automotive-related businesses include another AutoZone location, U-Haul Neighborhood Dealer for truck rentals, and Blue Rhino Propane Exchange.
What other conveniences are available near AutoZone Auto Parts in Douglasville?
Nearby you can find stores and services such as Dollar General, Walgreens pharmacy, Western Union for money transfers, and a variety of salons and gyms including Great Clips and US Fit Camp.