Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Kings Hwy in Douglasville, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Douglasville, GA or call us at (770) 942-5258.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
583 reviews
5 stars
365
4 stars
112
3 stars
47
2 stars
13
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Dustin, Deidre, and Blake for going above and beyond.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist with various automotive issues, contributing to positive customer experiences.
Service Efficiency
Customers reported both quick service and thorough assistance, particularly with battery replacements and diagnostics, although some noted delays during busy times.
Pricing Concerns
Multiple reviews mentioned high prices and issues with pricing accuracy at checkout, leading to dissatisfaction among some customers.
Mixed Experiences
While many customers had positive interactions, there were also reports of poor service and unprofessional behavior from certain employees, indicating inconsistency in customer experiences.
- IKI am blessed KaC1 day ago5.0Brandon is the absolute best!! I drive from Villa Rica Ga passing several locations to come here !
- TTTayli TellezDec 16, 20252.0Always check your receipts and pay attention to prices at the register ESPECIALLY with their so called "DEALS" . If the math ain't mathing, say something. I was helped by a lovely lady and then this GUY takes over. When the 'DEAL' wasn't pulling up as it should, he tried mansplaining something that was clearly wrong. Then he acted like I'm the DA and the crazy one. He passed me off to his lady manager acting all superior and telling her to "explain" it to me like I'm the imbecile. Once the lady tried doing the deal and REALIZED something was off, she tried helping me and finding out why a single quart of motor oil was charging over $18+ after the $25 deal (big jug and oil filter incl) . In the end it's a system problem so just do deal and extra quart separate fyi, but this GUY was just so ughhhhhhhhhh. Definitely not asking HIM for anything. Anyways, always pay attention at the register!
- GRGary RadfordDec 14, 20255.0Very helpful manager. She helped resolve a problem that was not normal. I needed a special part for my truck that was not listed in the computer.
- ISI SalehNov 20, 20251.0I came for a battery change. I was the only person in the store when I walked in and there were three employees. An hr later and I’m still waiting for them to get done because none of them know what they’re doing. A guy that doesn’t even work here had to help and it took him ten minutes. Smh
- JRJuan RodriguezOct 23, 20255.0Great customer service, Jennifer help me with my check engine light and help me figure out what parts I needed. She went above and beyond to help me figure out exactly what I needed. She is awesome! Great employee! Nice, funny and kind and very helpful. Will definitely keep going to this location.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Douglasville, GA?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
Does AutoZone Auto Parts offer in-store pickup for orders?
Yes, AutoZone Auto Parts offers in-store pickup for customer orders.
Is same-day delivery available at AutoZone Auto Parts?
Yes, customers can choose same-day delivery services at AutoZone Auto Parts.
What types of products are available at AutoZone Auto Parts on Kings Hwy?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which popular automotive brands does the Douglasville AutoZone carry?
Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Douglasville?
You can call them at (770) 942-5258 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located in Douglasville?
It is located at 3781 Kings Hwy, Douglasville, GA 30135, USA.
What nearby automotive services are available close to AutoZone Auto Parts on Kings Hwy?
Nearby automotive services include West Georgia Tire & Auto, Rw general automotive, and Clark's Transmission and Auto Repair, providing options for tire services, automotive repair, and transmission work.
Are there convenient nearby places to fuel up your vehicle near AutoZone Douglasville?
Yes, Marathon Gas station is nearby for convenient refueling before or after visiting AutoZone.
What dining options are available near AutoZone Auto Parts in Douglasville?
Nearby dining includes Christ Cutz BBQ, Sammy's Pizza, Hog Wild Barbeque, and Domino's Pizza, ideal for grabbing a meal before or after your visit.