AutoZone Auto Parts

4.3
579 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Kings Hwy in Douglasville, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Douglasville, GA or call us at (770) 942-5258.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3781 Kings Hwy, Douglasville, GA
30135, United States

Hours

Reviews

4.3
579 reviews
5 stars
362
4 stars
111
3 stars
47
2 stars
13
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist.

Product Availability

Customers noted a good selection of parts and products, although some mentioned issues with stock levels at certain locations.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about poor customer interactions and unprofessional behavior from some employees.

Speed of Service

Several customers appreciated the quick service, especially for battery replacements and other urgent needs.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, stating that parts were too expensive.
  • IS
    I Saleh
    4 days ago
    1.0
    I came for a battery change. I was the only person in the store when I walked in and there were three employees. An hr later and I’m still waiting for them to get done because none of them know what they’re doing. A guy that doesn’t even work here had to help and it took him ten minutes. Smh
  • JR
    Juan Rodriguez
    Oct 23, 2025
    5.0
    Great customer service, Jennifer help me with my check engine light and help me figure out what parts I needed. She went above and beyond to help me figure out exactly what I needed. She is awesome! Great employee! Nice, funny and kind and very helpful. Will definitely keep going to this location.
  • SJ
    Sandra Jacob
    Sep 16, 2025
    5.0
    Helpful staff
  • LB
    Lawrence lorenzo Brown
    Sep 7, 2025
    4.0
    I like this place because they put my car on that fix finder and it helps thank you
  • HG
    Hanifah Glass
    Sep 7, 2025
    1.0
    Called to asked about a particular service and the person I was speaking to said I don’t do that kind of service and during my follow up question he hung up on me. I could tell my kind is not wanted, I wouldn’t shop there ever! Date of call 09/07 and time stamp 8:49am

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Douglasville, GA?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.

Does AutoZone Auto Parts offer in-store pickup for orders?

Yes, AutoZone Auto Parts offers in-store pickup for customer orders.