Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2191 Fairburn Road-Highway 92 in Douglasville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Advance Auto Parts
2191 Fairburn Road-Highway 92, Douglasville, GA
30133, United States
Hours
Reviews
4.0
346 reviews
5 stars
173
4 stars
87
3 stars
43
2 stars
12
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being rude or unknowledgeable.
Product Availability
Customers appreciate the availability of parts, but there are complaints about incorrect parts being ordered and slow service.
Store Experience
The store environment is described as friendly by some, but others report slow service and a lack of attention from staff.
Refund Issues
Several customers expressed frustration with refund policies and the handling of returns.
- PPPamelaCNov 29, 20251.0Went for a simple Battery Test, dude was not helpful AT ALL. It was clear he did not want to help me. Before he even came to my car, he asked was the check engine light on, I said no, however, I did just have to get a jump. He was hesitant to come out. He then started giving excuses without even checking anything, he FINALLY came outside. He came to my car with the battery machine and just stood there looking at me. Didn’t ask me if I could open the hood or anything. So I opened the hood and he said he couldn’t test it because it’s too much going on at the top. WHAT. DOES. THAT. MEAN. He said he couldn’t test it because I had to take it to the DMV or something. I was today years old when I found out they test batteries at the DMV. Very unhelpful, WOULD NOT RECOMMEND! Went to Autozone around the corner and they tested the battery with no problem.
- LGlarry greenSep 7, 20251.0I went there to get rotors and went through all specs of my vehicle. Realized only while installing them they were wrong fit. I brought them back and not only did the associate try to charge more, but he then say that I had to buy another set because my refund would take 3 to five days to be returned to my card. Then asked "do you have the funds to cover this?"......wow. Oh eventhough they have this big sign on their building stating.. "Free brake pads with the purchase of a set of rotors " They won't offer this. Ask
- RWReggie and Precise Wilson-JohnsonAug 26, 20251.0Slowest store ever. I will never return to this location.
- ICIsabel cellupicaJan 10, 20215.0Associates were very friendly and helpful
- MGmartha garciaJun 23, 20185.0Godoy services
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What products does Advance Auto Parts at 2191 Fairburn Road offer?
Advance Auto Parts at 2191 Fairburn Road offers car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Do you provide free installation services for batteries and windshield wipers?
Yes, with purchase, Advance Auto Parts offers free installation for batteries and windshield wipers. Exclusions may apply.
Can I get my car battery tested or recycled at this location?
Yes, the store offers free battery testing and battery recycling services regardless of where you purchased the battery. Exclusions may apply.
Does Advance Auto Parts at this location offer curbside pickup?
Yes, curbside pickup is available at the Douglasville Advance Auto Parts store.
What are the store hours for Advance Auto Parts in Douglasville?
The store is open Monday through Saturday from 8:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:30 PM.
What payment options are accepted at this Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is the Douglasville Advance Auto Parts store wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance and free wheelchair-accessible parking.
Can a team member scan my vehicle's check engine codes at this location?
Yes, team members can perform free engine code scanning for your vehicle. Exclusions may apply.
Are there any UPS Access Point locations near Advance Auto Parts in Douglasville?
Yes, there are several UPS Access Point locations nearby. You can conveniently handle your shipping and courier needs close to the store.
What nearby gas stations can I visit before or after shopping at Advance Auto Parts?
Nearby gas stations include Texaco Station Douglasville and Texaco, providing convenient options for refueling around your visit to Advance Auto Parts.
What nearby beauty salons are close to Advance Auto Parts in Douglasville?
Strandzhairstudio and Beauty Island are nearby beauty salons where you can get hair care and beauty services before or after visiting Advance Auto Parts.