Advance Auto Parts

4.4
319 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5835 Stewart Pkwy in Douglasville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5835 Stewart Pkwy, Douglasville, GA
30135, United States

Hours

Reviews

4.4
319 reviews
5 stars
211
4 stars
59
3 stars
27
2 stars
6
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist.

Product Knowledge

Several reviews highlighted the employees' expertise in automotive parts, helping customers find the right products and providing valuable advice.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about poor service from specific employees and issues with product availability.

Efficiency

Customers appreciated the quick service and efficient handling of orders and installations, particularly for battery replacements.

Negative Incidents

A few reviews mentioned serious concerns regarding customer treatment, including allegations of racial profiling and untrustworthy practices by certain staff members.
  • AP
    Adriana Pounds
    4 days ago
    5.0
    I bought a battery here 2 years ago with a 3 year warranty and the battery went out before the warranty. I called them and literally the next day they replaced my battery for no charge! Best part of my year!
  • DD
    Devin
    Dec 28, 2025
    5.0
    Great Experience and customer service at this location they will go above and beyond to make sure your problem is solved without any hesitation Mr. Rob will also make sure you are purchasing the right product and you leave satisfied I highly recommend this store
  • TW
    Tim Wilson
    Dec 3, 2025
    5.0
    The salesman was pleasant and handled my order rapidly.
  • SR
    Sheaira W. Redwine
    Nov 19, 2025
    5.0
    They were a great help. Good customer service
  • RI
    Rehan Ihsan
    Oct 28, 2025
    5.0
    Old fashioned customer service in 2025! I go in for a new battery, a young man named Day, who was very curtious, competent and professional, had it replaced in no time at all. I greatly appreciate it.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*