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Advance Auto Parts

4.4
(325 reviews)

Business Details

5835 Stewart Pkwy, Douglasville, GA
30135, United States
(770) 920-5800
https://stores.advanceautoparts.com/ga/douglasville/5835-stewart-pkwy

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5835 Stewart Pkwy in Douglasville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5835 Stewart Pkwy, Douglasville, GA
30135, United States

Hours

Reviews

4.4
325 reviews
5 stars
214
4 stars
60
3 stars
27
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of individual employees providing exceptional service.

Staffing Issues

Some reviews noted that the store was occasionally short-staffed, leading to longer wait times for service.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude service and issues with specific employees, indicating inconsistency in service quality.

Product Availability

Customers reported issues with incorrect or unavailable products, leading to dissatisfaction in some cases.

Positive Recommendations

Several customers expressed strong loyalty to the store and recommended it for its service, particularly highlighting the expertise of certain employees.
  • AT
    Arthur Turner
    1 day ago
    1.0
    Said they change light bulbs when you purchase them there but they lied. Don't trust this place
  • RS
    Robert Harris Sr
    Feb 6, 2026
    4.0
    Customer Service was good but they were a little short on Staff the line was long.
  • JA
    John Arthur
    Jan 25, 2026
    1.0
    Customer service… he shut the store down a hour and 30 min before closing and was rude and nasty
  • ML
    M Lew
    Jan 19, 2026
    5.0
    I came to this location because the other location close to downtown Douglasville had an outage and I'm happy I did. The staff (Wendy, Stacey, and Matt) were extremely helpful, knowledgeable, and friendly. I needed a new battery and Wendy's recommendations matched with the dealership specifications. Matt did the installation with an upbeat and positive attitude. He even educated me on the latest battery technology. I'm a loyal customer for life! Thanks guys!
  • AP
    Adriana Pounds
    Jan 9, 2026
    5.0
    I bought a battery here 2 years ago with a 3 year warranty and the battery went out before the warranty. I called them and literally the next day they replaced my battery for no charge! Best part of my year!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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