Customer Service
Mixed feedback on customer service, with some praising responsiveness while others reported rudeness and lack of follow-up.
Trailer Quality
Quality of trailers is inconsistent; some customers are satisfied with the build, while others report significant issues with craftsmanship and materials.
Ordering Process
The ordering process is generally described as straightforward, but some customers experienced difficulties in communication and receiving quotes.
Pickup Experience
Many customers appreciated the quick and efficient pickup process, though there were instances of trailers not being ready upon arrival.
Value for Money
Several reviews highlight good pricing and value for the quality of trailers, but some customers feel misled by additional costs.