Enterprise Rent-A-Car

3.7
215 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
Get DirectionsCallWebsite

Business Details

1409 Madison Ave N, Douglas, GA
31533, United States
(912) 389-0960
https://www.enterprise.com/en/car-rental/locations/us/ga/douglas-55n2.html
GoogleFacebookTwitter

About

Car Rental AgencyVan Rental
Need a rental car in Douglas, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Douglas location today.

Location

Enterprise Rent-A-Car
1409 Madison Ave N, Douglas, GA
31533, United States

Hours

Reviews

3.7
215 reviews
5 stars
113
4 stars
31
3 stars
16
2 stars
6
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ryne and Justin for their outstanding service.

Vehicle Availability

Numerous reviews indicated issues with vehicle availability, with customers expressing frustration over reservations not being honored and a lack of communication regarding car shortages.

Rental Experience

While some customers reported positive experiences with quick check-ins and clean vehicles, others noted problems such as unpleasant odors in cars and delays in service.

Communication Issues

Several customers experienced poor communication, including difficulty reaching the location by phone and receiving conflicting information about reservations.

Overall Satisfaction

Despite some negative experiences, many customers expressed a willingness to use Enterprise again, citing good service and vehicle quality when available.
  • AJ
    Annette Johnson
    Nov 12, 2025
    5.0
    I was without a vehicle due to an accident. My insurance company was fair and helpful, but everything must come to an end . Enterprise Renters were the right place for me. Vehicles reliable and Reps very knowledgeable and courteous. I most definitely will use them again. I was satisfied.
  • BJ
    bernard james
    Sep 11, 2025
    5.0
    Great.
  • JM
    Jihan McLean
    Aug 13, 2025
    5.0
    They were great!! Ryne was so nice and understanding this is a nice place
  • FF
    free4rb
    Aug 11, 2025
    5.0
    Let me start by saying both Ryne and Justin were amazing. I loved their customer service. They were patient, and treated me with respect. The rental was perfect for my needs too. I’d rent from there again!
  • SW
    Summer Walker
    Aug 4, 2025
    1.0
    Been waiting 2 hours and still havent got to the counter. No AC too
Read more reviews on Google

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Douglas, GA offer?

Enterprise Rent-A-Car in Douglas offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car in Douglas?

Enterprise Rent-A-Car in Douglas is open Monday to Friday from 9:00 AM to 1:00 PM and from 2:00 PM to 5:00 PM. It is closed on Saturdays and Sundays.