Advance Auto Parts

4.0
357 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5800 Buford Hwy NE in Doraville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5800 Buford Hwy NE, Doraville, GA
30340, United States

Hours

Reviews

4.0
357 reviews
5 stars
193
4 stars
69
3 stars
31
2 stars
15
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, citing long wait times, unhelpful staff, and lack of assistance.

Staffing Issues

Numerous reviews mentioned the store being understaffed, leading to delays and frustration among customers.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, others had negative experiences with the overall service and management.

Store Operations

Customers expressed dissatisfaction with the store's operational hours and the accuracy of information regarding product availability.
  • AL
    Anthony López
    Dec 19, 2025
    1.0
    I can’t believe this They told me they didn't have printer paper and didn't know the car's code. The girl or boy—I don't know their gender—is very lazy
  • JH
    Justin Harris
    Dec 3, 2025
    5.0
    #1
  • SM
    Suzanne McCrackin
    Nov 19, 2025
    1.0
    20 minutes to stand in line and buy some ratchet straps. No one at the front desk and when the guy finally did come to the counter, could not be bothered. I don’t know how this place operates… Could hear plenty of employees joking and laughing in the back while a large group of customers built up at the front to no assistance. You should avoid and drive the 1/4 mile up the road to O’Reillys or literally anywhere else
  • BV
    Brandon Venable
    Nov 3, 2025
    1.0
    3 people in the back yet not one of them could find the time out of their schedule to come and assist anybody with what they need help with. I heard the statement "be right with you" at least twenty times. I stayed for 20 minutes before finally leaving because I couldn't get any assistance. Completely unacceptable. I definitely will not be coming back to this location, 100% a waste of my time.
  • VW
    Valentine Wairimu
    Oct 11, 2025
    1.0
    Poor customer Service, I called to see if I can get my battery tested and upon arrival he lies that the tester is broken. Somehow I thought he was lying so he reluctantly agreed to test and didn’t say a word to me. Next time just say you don’t want to do anything.Being at the front desk is customer service and sometimes its not about the sale, In this case, just because it wasn’t a sale, I didn’t feel appreciated

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*