Business Details
About
Auto Repair Shop
Munich West Inc offers full-service automotive repairs and service for top brands like Audi, BMW, Mercedes, Mini Cooper, Saab, Volkswagen, Volvo in Decatur, GA.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Onsite servicesNot available
Location
Hours
Reviews
4.5
199 reviews
5 stars
164
4 stars
11
3 stars
3
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service, highlighting the staff's knowledge and willingness to communicate effectively.
Trustworthiness
Numerous reviews emphasized the honesty and transparency of the mechanics, with many customers feeling they received fair assessments and pricing.
Quality of Work
Customers consistently reported satisfaction with the quality of repairs and maintenance, often noting that issues were resolved correctly the first time.
Pricing
While many found the pricing reasonable and competitive compared to dealerships, some customers expressed concerns about high costs for certain services.
Mixed Experiences
A few reviews pointed out negative experiences related to customer service and communication, indicating that not all interactions were positive.
- AJAngela Jones1 day ago5.0The staff is professional and respectful. My service was sac explained well. It was a competitive price.
- MPMorgan PrimeJan 5, 20265.0Munich West is a long time trusted German car mechanic for myself and family! They prove themselves over and over to be extremely honest, their work is ALWAYS top quality, and their knowledge unmatched! Don’t hesitate if you’re looking, I promise you they’ll become your own go to mechanic!
- JAJustin AntoineDec 26, 20255.0I was pleased with the work done
- JDJeffrey DaitzDec 15, 20255.0Always a reliable, no nonsense approach to servicing your vehicle. I was referred to Munich West years ago by a MINI owner, and loyal customer. I couldn’t be more appreciative.
- BLBike LifeNov 19, 20255.0It's always a pleasure dealing with Munich West! I switched to this shop after low knowledge techs forced to pay for double repairs on the same issue. Munich West may not know upfront but after their inspections, they provide me with the issue, information, options and ultimately, a solution! Great work team!
Frequently Asked Questions About Munich West Inc
Why does my BNW make a thinking noise when braking?
The most common issue is either a bad front lower control arm bushing or front torque rod bushing.
Why does my Mercedes after sitting overnight lean to 1 side?
The problem is usually a bad air strut or airbag in the suspension.
How often should you change your oil for your engine?
We recommend every 5,000 miles or once a year.
Why is my Saab running rough and check engine light on?
There are 2 common issues one is the DI cassette for the ignition system and the other is a bad engine control module setting injector faults.
Why is my heater not hot in my VW or Audi?
If the coolant system is full usually the heater core is clogged.
Why do I hear a high pitch whistle after driving my Volvo?
This is a common failure with all European cars. The breather has gone bad causing too much pressure in the crankcase.
How often should I flush my brake fluid?
Most manufacturers suggest every 2 years to keep moisture out of system.
What brands does Munich West Inc specialize in for automotive repairs?
Munich West Inc specializes in repairs for BMW, Mercedes, Audi, Mini Cooper, Saab, Volkswagen, and Volvo vehicles.
What are the typical causes of a thinking noise when braking a BMW?
The most common causes are a bad front lower control arm bushing or a front torque rod bushing.
How often should I change the oil in my vehicle?
It is recommended to change your engine oil every 5,000 miles or once a year.
What might cause my Mercedes to lean to one side after sitting overnight?
Usually, this is due to a faulty air strut or airbag in the suspension system.
Does Munich West Inc offer services on weekends?
No, Munich West Inc is closed on Saturdays and Sundays and operates Monday through Friday from 8 AM to 6 PM.
What payment options are accepted at Munich West Inc?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is Munich West Inc wheelchair accessible?
Yes, Munich West Inc has wheelchair accessible entrance, parking, and seating, but does not have wheelchair accessible restrooms.
What nearby places can customers visit before or after their service at Munich West Inc?
Customers can visit Back Water RV for antiques and furniture, Decatur Martial Arts Academy for fitness activities, or The Process Theatre Co. for theatrical productions near Munich West Inc.
How can nearby places like AAMCO Transmissions & Total Car Care and Georgia Wholesale be useful when visiting Munich West Inc?
AAMCO provides complementary automotive services like transmissions and oil changes, while Georgia Wholesale offers supermarket goods if customers need shopping options near Munich West Inc.
Are there counseling and wellness services near Munich West Inc?
Yes, there are several such as Helia Therapy LLC, Nova Insight Counseling, and Firefly Wellness Counseling, which could be convenient for clients seeking personal care nearby.