Business Details
About
Auto Repair Shop
Munich West Inc offers full-service automotive repairs and service for top brands like Audi, BMW, Mercedes, Mini Cooper, Saab, Volkswagen, Volvo in Decatur, GA.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Onsite servicesNot available
Location
Hours
Reviews
4.5
192 reviews
5 stars
157
4 stars
11
3 stars
3
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service, highlighting the personalized attention and communication from staff.
Trustworthiness
Numerous reviews emphasized the honesty and integrity of the mechanics, with many customers feeling confident in the diagnoses and repairs provided.
Quality of Work
Customers consistently reported satisfaction with the quality of repairs and maintenance, noting that issues were often resolved effectively and efficiently.
Pricing
While many found the pricing fair and competitive compared to dealerships, some customers expressed concerns about high costs for certain services.
Long-term Relationships
Several long-term customers shared their loyalty to Munich West, indicating a strong history of positive experiences over many years.
- WSWilliam Samek3 days ago5.0Its been a awhile but the experience was pleasant and profesional!
- BLBike Life4 days ago5.0It's always a pleasure dealing with Munich West! I switched to this shop after low knowledge techs forced to pay for double repairs on the same issue. Munich West may not know upfront but after their inspections, they provide me with the issue, information, options and ultimately, a solution! Great work team!
- LALewis AmosNov 15, 20255.0They help keep older model 528i running well!
- GGGen GNov 6, 20255.0I have been going here for a decade and I have never been disappointed. You will find reasonably priced, transparent, and high quality work here. I would trust these men with every car. I hope I never have to leave the area because I would be lost without them.
- RWRichard WatsonOct 2, 20255.0I have been dealing with Munich West for at least 15+ years. They are expert at what they do which is to say; they have rarely gotten their diagnosis wrong for my 1987 325i Convertible. I usually deal with Steve, who is the upfront person who cultivates personal relationships with clients. In doing so, Steve gains a comprehensive knowledge of your vehicle. I consider the service that I receive from Munich West to be light years above what you will typically find at an authorized BMW dealer. In short, the service is personalized. And when you own an older model BMW, Volvo, VW or other premium vehicle, that personalized level of service is priceless. I have enjoyed my relationship with Munich West so much that I've convinced my wife to allow them to service her 2009 BMW 328i Convertible (formally serviced by Nalley BMW of Decatur). The quality of service is light years ahead of the latter. I will continue to rely on Munich West in the years to come. I would definitely recommend them to anyone looking to cultivate a lasting personalized auto service relationship which offers professionalism and competitive pricing for their vehicle(s).
Frequently Asked Questions About Munich West Inc
Why does my BNW make a thinking noise when braking?
The most common issue is either a bad front lower control arm bushing or front torque rod bushing.
Why does my Mercedes after sitting overnight lean to 1 side?
The problem is usually a bad air strut or airbag in the suspension.
How often should you change your oil for your engine?
We recommend every 5,000 miles or once a year.
Why is my Saab running rough and check engine light on?
There are 2 common issues one is the DI cassette for the ignition system and the other is a bad engine control module setting injector faults.
Why is my heater not hot in my VW or Audi?
If the coolant system is full usually the heater core is clogged.
Why do I hear a high pitch whistle after driving my Volvo?
This is a common failure with all European cars. The breather has gone bad causing too much pressure in the crankcase.
How often should I flush my brake fluid?
Most manufacturers suggest every 2 years to keep moisture out of system.
What brands does Munich West Inc specialize in for automotive repairs?
Munich West Inc specializes in repairs for BMW, Mercedes, Audi, Mini Cooper, Saab, Volkswagen, and Volvo vehicles.
What are the typical causes of a thinking noise when braking a BMW?
The most common causes are a bad front lower control arm bushing or a front torque rod bushing.
How often should I change the oil in my vehicle?
It is recommended to change your engine oil every 5,000 miles or once a year.
What might cause my Mercedes to lean to one side after sitting overnight?
Usually, this is due to a faulty air strut or airbag in the suspension system.
Does Munich West Inc offer services on weekends?
No, Munich West Inc is closed on Saturdays and Sundays and operates Monday through Friday from 8 AM to 6 PM.
What payment options are accepted at Munich West Inc?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is Munich West Inc wheelchair accessible?
Yes, Munich West Inc has wheelchair accessible entrance, parking, and seating, but does not have wheelchair accessible restrooms.
What nearby places can customers visit before or after their service at Munich West Inc?
Customers can visit Back Water RV for antiques and furniture, Decatur Martial Arts Academy for fitness activities, or The Process Theatre Co. for theatrical productions near Munich West Inc.
How can nearby places like AAMCO Transmissions & Total Car Care and Georgia Wholesale be useful when visiting Munich West Inc?
AAMCO provides complementary automotive services like transmissions and oil changes, while Georgia Wholesale offers supermarket goods if customers need shopping options near Munich West Inc.
Are there counseling and wellness services near Munich West Inc?
Yes, there are several such as Helia Therapy LLC, Nova Insight Counseling, and Firefly Wellness Counseling, which could be convenient for clients seeking personal care nearby.