Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Decatur.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Hours
Reviews
4.5
1,676 reviews
5 stars
1,402
4 stars
50
3 stars
35
2 stars20
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service, highlighting staff members like Marshun and Blu for their professionalism and helpfulness.
Efficiency
Several reviews noted quick service and efficient handling of repairs, with many customers appreciating the fast turnaround times.
Communication
While many customers appreciated the communication regarding services, some expressed frustration over lack of updates and long wait times.
Quality of Work
There were mixed reviews regarding the quality of work, with some customers reporting issues with repairs that required follow-up visits.
Cleanliness
The waiting area was frequently mentioned as clean and comfortable, contributing to a positive customer experience.
- SRSoumya Reddy4 days ago1.0called ahead of time asking if they had time for walk in patch for a nail, and was told yes. When I came they told me it would be a maximum 30 minute wait then the actual tire patching would take 10-15 minutes. Ended up waiting 2 hours with no updates until I had to go to the desk and ask.
- APASheika PennNov 16, 20255.0Wonderful experience today at Mavis Tire and Brakes on DeKalb Industrial Way. Great and prompt service. Everyone, especially Blu, were very knowledgeable. Will definitely use them as my preferred tire and brake shop.
- MBMarcia BriggsNov 15, 20255.0Marshun and Ricky were excellent customer service representatives. They’re the reason I choose Mavis Tire for my services. I observed them assisting a customer in front of me with the utmost respect and attentiveness. They also gave me the same level of service. This is not my typical location as I’m traveling but they made me feel like a local and regular of theirs.
- EKEli KuhnNov 9, 20255.0This place is amazing! Everyone I’ve met has been extremely kind, honest, and helpful. I never feel like they’re trying to upsell me or trying to convince me to get work done that I don’t need. Prices are also very reasonable. I will honestly never go to a different tire shop!
- JTJus ToyaOct 30, 20255.0Thad an excellent first time visit here at Mavis Tires & Brakes for an oil change and four-tire rotation. I was glad too because this is close to my house…. The service was completed quickly without sacrificing quality. My service advisor, Juju, provided outstanding support. He was thorough, demonstrated impressive knowledge about my car parts and needs, and offered valuable guidance for future maintenance. I appreciated that he was not rushed and ensured all my questions were answered. Lastly, they provided a clear and competitive quote for my upcoming service needs. The combination of efficiency, expertise, and fair pricing has secured my future business. Thank you Mavis Tire & Brakes for having Juju, and a great experience!
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What services does Mavis Tires & Brakes in Decatur offer?
Mavis Tires & Brakes offers tire sales along with auto services such as brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
Do I need an appointment for services at Mavis Tires & Brakes?
No appointment is necessary; walk-ins are accepted for all services, although appointments are recommended for convenience.
Are tire prices at Mavis Tires & Brakes competitive?
Yes, Mavis offers a tire price match guarantee and will match competitor prices within 30 days of purchase upon proof.
Can I wait at Mavis Tires & Brakes while my car is being serviced?
Yes, there is a waiting area with television and free Wi-Fi for customers during service.
What payment options are accepted at Mavis Tires & Brakes?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Does Mavis Tires & Brakes provide free air for tire inflation?
Yes, most locations have free tire air stations for checking and filling tires.
What are the store hours of Mavis Tires & Brakes in Decatur?
Mavis is open Monday to Wednesday and Friday from 8 AM to 6 PM, Thursday until 8:30 PM, Saturday 8 AM to 5 PM, and Sunday 9 AM to 17 PM. Closed on major holidays.
Which nearby places can I visit when I come to Mavis Tires & Brakes?
Nearby places include The Goodyear Tire & Rubber Company, NTB - National Tire & Battery, Fresh Pressed smoothie bar, and Will Power Fitness gym—great for errands or refreshments before or after your visit.
How can nearby businesses like NTB and Goodyear help me when visiting Mavis Tires & Brakes?
If Mavis is busy or doesn't have your tire brand, nearby stores like NTB and Goodyear offer additional tire and automotive services to meet your needs.
Are there convenient amenities nearby Mavis Tires & Brakes for customers?
Yes, customers can access nearby amenities such as Fresh Pressed for refreshments and Decatur Dekalb Storage for storage needs.