Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Decatur.
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.4
1,921 reviews
5 stars
1,548
4 stars
77
3 stars
31
2 stars
38
1 star
227
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and accommodating service from staff, particularly highlighting David and Naquan for their professionalism and helpfulness.
Efficiency
Many reviews noted the quick service, with several customers mentioning being in and out in under an hour for various services.
Communication
While most customers appreciated the clear communication, some expressed frustration over a lack of transparency regarding wait times and service costs.
Upselling Concerns
Several customers reported feeling pressured to purchase additional services or products that they did not initially request, leading to dissatisfaction.
Quality of Work
Feedback on the quality of repairs was mixed, with some customers experiencing issues after service, while others praised the thoroughness and effectiveness of the work done.
- KSKelvin Shine2 days ago5.0Brittany & David were so amazing & helpful as well as very entertaining ! They were able to quickly assist in helping me find the perfect size tire and finding one at an affordable price for my budget ! The service didn’t take too long and they were very professional in servicing my car and I really appreciate you all ! Thank you for helping me get back on the road safely !
- AHAndrea Hooks5 days ago5.0David and Brittany were absolutely outstanding! Their professionalism, friendliness, and efficiency made my car maintenance experience quick and stress-free. I truly appreciate how promptly they helped me and how smooth the entire process was. Exceptional service from start to finish!
- KHKadarius HarperNov 11, 20255.0I had an excellent experience at this tire shop thanks to Brittany and David. Their customer service was outstanding from start to finish. They were friendly, knowledgeable, and made sure I understood everything about the service my vehicle needed. They worked efficiently and treated me with genuine care and respect. It’s rare to find people who go above and beyond, but Brittany and David definitely did. I’ll definitely be returning and recommending this shop to others!
- SLSasha LivingstonNov 9, 20255.0Excellent Service from Brittney and Matt at Mavis Tire! I had such a great experience at Mavis Tire thanks to Brittney and Matt! From the moment I walked in, Brittney was friendly, professional, and made sure I understood everything about the service my car needed. She went above and beyond to make the process smooth and stress-free. Matt did an outstanding job on my car — fast, efficient, and with great attention to detail. He took the time to explain what was done and made sure everything was in perfect condition before I left. It’s rare to find a team that combines great customer service with real technical skill, but Brittney and Matt definitely deliver. I’ll be coming back here for all my car service needs. Highly recommend!
- RDRonda DavisNov 7, 20255.0When I arrived at the Mavis on Church Street in Decatur I was greeted by David. It wa after 5:00pm and I was praying it wasn't too late to get an alignment for my car. David immediately took my car for service. My car was ready within 45 minutes. The service was excellent. Thank you David for your customer service and finishing my car soo quickly. I would recommend this location to everyone.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What services does Mavis Tires & Brakes in Decatur offer?
Mavis Tires & Brakes offers tire sales, brakes, alignments, oil changes, batteries, suspension, exhaust repair, and other auto maintenance services.
Do I need an appointment to get my car serviced at Mavis Tires & Brakes in Decatur?
No appointment is necessary as Mavis accepts walk-ins for all services, but appointments are recommended for convenience.
Does Mavis Tires & Brakes in Decatur offer a tire price match guarantee?
Yes, they have a low tire price guarantee and will match competitor prices. They also guarantee prices for 30 days after purchase.
Are there amenities available while waiting for my car service?
Yes, all locations have waiting areas with television and free Wi-Fi, and you can wait inside or outside the store.
What brands of tires are available at Mavis Tires & Brakes in Decatur?
They offer all major tire brands including Goodyear, Michelin, Bridgestone, Firestone, Pirelli, BF Goodrich, Yokohama, and many more.
Does Mavis Tires & Brakes in Decatur provide free tire air filling services?
Yes, most Mavis locations have free tire air stations where you can check and fill your tires at no cost.
What nearby automotive service options are available around Mavis Tires & Brakes in Decatur?
Nearby you can find Kauffman Tire and Goodyear Auto Service Center, offering additional automotive repairs and tire services.
Are there any nearby places to visit for dining or relaxation near Mavis Tires & Brakes Decatur?
Nearby dining options include Captain D's seafood restaurant, Hot Wok Chinese restaurant, and Moes Southwest Grill for Tex-Mex cuisine.
What healthcare facilities are located near Mavis Tires & Brakes in Decatur?
Near Mavis Tires & Brakes, you can find medical facilities like AICA Orthopedics, Amanda Dempsey MD, University Orthopaedics, and Concentra Urgent Care.
How can I get to Mavis Tires & Brakes in Decatur if I am using public transportation or ride services?
You can use ride services such as Uber to reach Mavis Tires & Brakes, making it easy to access from around Decatur and the surrounding area.