Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
239 reviews
5 stars
161
4 stars
20
3 stars
11
2 stars
7
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service, particularly highlighting staff members like Duhoney and Howard for their kindness and professionalism.
Cleanliness
The facility was frequently noted for its cleanliness, with customers appreciating the tidy waiting area and complimentary refreshments.
Service Quality
While many reviews praised the quality of service and repairs, there were also complaints about misdiagnoses and unsatisfactory repairs, indicating inconsistency in service quality.
Wait Times
Several customers expressed frustration with long wait times, particularly when appointments were not honored or when service took longer than expected.
Professionalism
Most reviews highlighted the professionalism of the staff, although there were some reports of rude behavior from certain employees.
- CBCynthia Boone3 days ago5.0Impeccable service from all staff and management team. They were time efficient and very professional. Special Recognition to the service manager (Johnathan ). And service advisor.(Ms Honey). Definitely a 10 rating . 💗
- IPIsabelle PomeroyNov 8, 20255.0If I could give more than 5 stars I would! The people here are kind and compassionate. The service is great, I couldn’t be happier! I have been coming to this Goodyear for the better part of 3 years and as long as I’m in the Atlanta area I won’t ever go anywhere else!!
- EHErin HarrisNov 4, 20255.0Fantastic customer service and even better quality work. 10/10 auto shop :)
- OSOmari SmithOct 9, 20255.0Howard and team took care me and and provided excellent customer service all around!!!
- KWKeywa WalkerSep 23, 20255.0My first visit today, and it was a steady stream of customers coming in the door. Even with the continuous traffic, Duhoney and Howard continuously apologized for the wait and thanked everyone throughout. Their exceptional customer service helped ease my frustration with the long wait, as good service is hard to come by these days. I truly appreciated their acknowledgement of the wait time and was very satisfied with the services rendered. Keywa Walker
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes and mechanical services.
Where is Goodyear Auto Service located?
It is located at 2731 Candler Road, Decatur, GA, 30034-1409, USA.
What are the regular business hours of Goodyear Auto Service?
The center is open Monday to Saturday from 8:00 AM to 6:00 PM, and on Sunday from 8:00 AM to 5:00 PM.
Is Goodyear Auto Service open on holidays?
They are closed on some holidays like January 1st, April 20th, November 27th, and December 25th, but open with reduced hours on others such as May 26th and July 4th.
Does Goodyear Auto Service offer in-store pickup for services or products?
Yes, they provide in-store pickup services.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, it has both wheelchair accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
Appointments can be made online using their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby places can I visit while my car is being serviced at Goodyear Auto Service?
Nearby, you can visit the DeKalb County Tax Commissioner South Office for government services, stop by Simply Self Storage facilities if you need storage solutions, or explore several retail stores such as Macy's and Champs Sports for shopping.
Are there dining options close to Goodyear Auto Service?
Yes, nearby you have dining options like Nations Cafe Afro-Caribbean Soul Food, J & T BBQ and CAJUN GRILL, Hungry AF Decatur for burgers and chicken, and Candler Food Corner for American cuisine.