Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Decatur, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Covington location today.
Location
Hours
Reviews
4.0
252 reviews
5 stars
175
4 stars
9
3 stars
8
2 stars
7
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were numerous complaints about poor customer service, including unprofessional behavior and lack of accountability.
Reservation Issues
A significant number of reviews highlighted problems with reservations, including unavailability of reserved vehicles and lack of communication regarding inventory.
Wait Times
Customers frequently reported long wait times for vehicle pickup, often exceeding expectations and causing frustration.
Staff Performance
Some staff members received high praise for their professionalism and efficiency, while others were criticized for poor management and lack of support.
Cleanliness and Vehicle Quality
While some customers noted clean and well-maintained vehicles, others reported receiving dirty cars or vehicles with issues.
- ATAlesia Banks TurnerNov 4, 20255.0Enterprise Rental (Covington Hwy Location) was clean, welcoming and knowledgeable staff, vehicle ready for pickup upon arrival. Do recommend!
- BMB MasonOct 17, 20251.0ABSOLUTELY AWFUL! Had a reservation for a large SUV at this location since September 2nd, went into the location to confirm my reservation 2 days prior then 2 hours prior to pickup, they called & said they would not have the vehicle for me. UNBELIEVEABLE. The gentleman who I spoke with said I COULD CALL other locations to see if they had the vehicle I needed. NOOO YOU should call the other locations to find me the vehicle. Terrible customer service!! Went up to the location & spoke with Tiana. Said the vehicle they had for me conveniently had a recall so they couldn't let me rent it. Called Corporate. The rep I spoke with escalated my reservation to the Regional Manager & said they are SUPPOSED to call other locations to try & find the customer the vehicle. TRUST ME DECATUR! Save your time, money & patience & book with an Enterprise not in this area.
- MSMarian SmithOct 8, 20255.0The young man that assisted me during my process was just wonderful. He was knowledgeable, courteous and efficient with my process. He was professional the entire check in, humorous and had great positive energy.
- MIMonica IvoryOct 8, 20255.0The team on Covington highway Decatur was Awesome 👍
- ESEbony ShannonSep 27, 20251.0Initially I had a good experience with this location but recently every time I try to rent here there is an issue with available cars. They don’t notify you that nothing is available at the time you reserve. It’s unprofessional and inconsiderate to allow someone to travel up to their location and not let them know that they won’t have a rental available for them. I’m done with this location!!!!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Decatur, GA?
Enterprise Rent-A-Car in Decatur offers a wide range of vehicles and flexible rental options including cars and vans to suit your needs.
Where is Enterprise Rent-A-Car located in Decatur?
Enterprise Rent-A-Car is located at 4114 Covington Hwy, Decatur, GA 30032, US.
What are the business hours for Enterprise Rent-A-Car in Decatur?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Is it possible to reserve a car rental online for the Decatur location?
Yes, you can reserve your rental car online through the Enterprise website or reservation URL for the Decatur location.
Does Enterprise Rent-A-Car in Decatur offer any discounts for military personnel?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
What is the contact phone number for Enterprise Rent-A-Car in Decatur, GA?
You can reach Enterprise Rent-A-Car in Decatur at +1 404-267-1046.
What nearby dining options are available close to Enterprise Rent-A-Car in Decatur?
Nearby dining options include Vegan Me Please, Caribbean Express, Shun Xing Restaurant, Side Hustle Soups, and Mrsrosalatinkitchen, offering a variety of cuisines for after your rental visit.
Are there any nearby gas stations where I can refuel a rental car near Enterprise Rent-A-Car?
Yes, nearby gas stations include QuikTrip and Exxon, both conveniently located for refueling your rental car.
What nearby amenities can be useful for customers visiting Enterprise Rent-A-Car?
Customers can access nearby ATMs like LibertyX Bitcoin ATM and Wells Fargo ATM, as well as services such as Western Union money transfers and the USPS post office.
Are there places nearby Enterprise Rent-A-Car where families can take their children?
Yes, Kiddie Kingdom Center near Enterprise is a daycare and preschool, making it convenient for families in the area.