California Gold Hand Car Wash And Detail Service

Reviews

• CH

  Caroline Hernandez

  Nov 17, 2025
  5.0
  The owner is a wonderful friendly man who knows his customers. I came with our family friend and he immediately recognized her. They do an excellent job here, amazing even. Her car was a mess from the tree that hangs over the driveway. They had her car looking brand new. I will have to bring my own car here. Great vibes. Oh ya, she said she also had her headlights restored here some time back and was 100% happy with the service. She said it saved her about 500$.
• AM

  Allison Maier

  Nov 14, 2025
  5.0
  I've been using them for years and have always had a wonderful experience. The owner Sam has always been very nice. There are plenty of pleasant spots to sit and wait, inside or out. They do very good work and are reasonably priced. If you are worried about the quality of the clean, check your car before you leave and if they missed any spots they will quickly take care of it. I have not used them for detailing, but for interior and exterior cleans I wouldn't go anywhere else! A great local business with awesome employees and owners. Grateful to have them in the area!
• KD

  Kevin Derry

  Nov 8, 2025
  5.0
  Great place to get a car wash and wax, excellent customer service, and the owners are outstanding people ,that care about their customers keep up the great work
• LC

  Lisa Coston

  Oct 25, 2025
  1.0
  (EDIT: I just read some other bait and switch reviews here. So, he's charging people, no matter what is quoted on the "orange ticket" whatever he feels like charging? Wow) I was referred to California Gold by a friend who always spoke highly of them. My car had been parked under trees and needed an exterior wash and wax—nothing more. I told the attendant that I didn’t want the interior cleaned. He gave me an orange ticket for $79.99, which seemed fair. The wash and wax themselves were excellent—the employee who did the work was professional and thorough. My issue is with the billing and customer service afterward. When I checked out, I was charged $150.73—for a “SUV-Large Wash” and “Sprint Wax–Sedan.” My car is a Honda Civic Coupe, not an SUV. The original ticket (which they kept) said $79.95 total. When I returned to ask why the price nearly doubled, Mr. Sam argued with me in front of customers, insisting nothing was wrong. He blamed “a mistake in the system,” but refused to fix it or show me sedan prices, or even go inside, away from customers, to discuss the confusing matter. When he was sick of talking to me, he had another ticket written up, by the same attendant who gave me the first one, for $65 (wash) + $79.95 (wax)—still over $140 for the exterior of a small sedan. When I objected, he said, “Your car was dirty… we cleaned it.” Well, dirty cars are your business, not an excuse for bait-and-switch pricing. The worker who cleaned my car did great work, but management’s attitude and lack of transparency ruined the experience. No posted prices, no consistency, no accountability. Buyer beware—ask for a printed quote which reflects your make and model car, for each service performed, before you agree to anything. He and his associates seem to just pull prices out of his behind, depending on who you are, or other criteria you don't know about. So, I got charged the amount for the car wash that a LARGE SUV is charged, but charged for the wax for a SEDAN (which is what I should be charged for both). He refused to tell me what the car wash rate is for a SEDAN, instead of a LARGE SUV--which I was charged for. Why? Because he just makes up prices, period. Nope, he doesn't care. Sure seems like a scam, to me, period. So dismissive and arrogant Mr. Sam is. Very argumentative. I am sure, or I could bet, that his workers get paid diddly, which is why you are badgered about leaving a tip. I always tip, especially for good service. I tipped well, as the young man deserved it. You and your cohort sure didn't. You've been in business long enough to POST YOUR SERVICES AND PRICES for EVERY SERVICE RELATED TO SEDANS, SUV, COMPACT CARS, BOATS, RVs, whatever, where people can see it, clearly. You've been jacking up your prices, at will, with your little orange pad, whenever you feel like it, for several years now, according to these reviews and others on Yelp. A terrible way to conduct business. Trust me, I will be proactive about this for me and all of the other negative reviewers here, as they tell the truth.
• WM

  World Meta_Beatz

  Oct 8, 2025
  1.0
  Went to this car for the first time a few months ago and had a funny feeling about the service, so I waited and then decided to go back and give them another try again a week ago. I could honestly copy and paste everything from the previous clients that left negative reviews and paste them in my review and be finished. But I will leave me own, I to want and love to support my people as I have my business as black owner but the customer service is trash as well as the work. I pull up and go inside to pay and the owner walks in and I ask him kindly hey are you going to vacuum the trunk and immediately he yells at me and says ahhhh naw we dont do trunks thats extra most people dont ask for their trunks to be done and right at that time I knew Id never go back again because when you own a company you are supposed to service your customers first before anything. Had he said oh sir normally we charge an extra $5 for that but I will do it no problem. He would have had a customer for life, then I go and sit down to wait for my car to be done and the guy beats on the window telling me he needs my code to move the car and Im thinking to myself no worries I will get up out of my seat and walk all the way back down to give it to him. Once my car was done I he was sweating and panting and looked at me as if you dont give me a tip im throwing your freaking keys. So I tipped him for the crappy service. I get into my car only to find it half done. So I go home and get a bucket and hot water and re-clean all the areas undone by the car wash that I just wasted $65.00 for. This guy has no idea about customer service and tries to bully and intimidate his customers. Definitely will never go back. Be warned!!!!!

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