Advance Auto Parts

4.1
211 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4794 Flat Shoals Pkwy in Decatur offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4794 Flat Shoals Pkwy, Decatur, GA
30034, United States

Hours

Reviews

4.1
211 reviews
5 stars
124
4 stars
42
3 stars
15
2 stars
7
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for being rude or unhelpful.

Staff Knowledge

Many customers noted that staff members are knowledgeable and able to assist with finding the right parts, although there are instances of incorrect items being sold.

Store Operations

There are complaints about understaffing and slow service, with some customers experiencing long wait times or issues with store hours.

Product Availability

The store generally has a good selection of parts, but there are reports of items being out of stock or incorrect items being provided.

Overall Experience

While some customers have had pleasant experiences and plan to return, others express dissatisfaction and indicate they will take their business elsewhere.
  • EC
    Erick Castaneda
    Nov 12, 2025
    5.0
    Servicio genial... Muy amable y linda persona...
  • CB
    Chico Bailey
    Oct 30, 2025
    1.0
    Their young employees making threats ain't the move. Went here yesterday for a pickup. One of their employees was spotted earlier in the lot driving reckless and illegal. A simple jester to give advice to drive safe. Turn into "I'm going to make a phone call"... Not professional at all. Sad part is management wanted to come in the store yelling as if she knew what happened at me.
  • TH
    The Truth Is Hard
    Sep 30, 2025
    4.0
    Only lose a star for almost up selling me on wiper blades; even tho i said i wanted cheapest. We did get great service from adding discounts to actually putting the blades on the car!
  • AA
    Akacia
    Sep 27, 2025
    1.0
    I called Friday evening to ask about the latest time I can drop off a battery to be charge. An employee said I have until 8pm. My husband took the battery around 6:30 pm. We didn’t receive a call for pickup that night which was to be expected. During the phone conversation the employee informed me I that if we don’t receive a call that evening we can pick it up first thing the next morning. Saturday morning at 7:30 my husband went to the store for the battery. He sat outside for an hour & half before leaving because no one opened the doors. The lights were on but the doors remained locked. He even called another store a few miles away to get answers (no one was answering the phones at Flat Shoals) but that location did not know what was going on & could not reach anyone from this location.
  • DA
    Drew Adams
    Sep 8, 2025
    4.0
    Help my ex wife get her car fixed

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*