AutoZone Auto Parts

Reviews

• KV

  Katie Volino

  2 days ago
  5.0
  I have a newborn baby and went to start my car and had a completely dead battery. I was able to get to this Autozone location with a jumped battery and walked in around 5:00 pm in hopes they would help. The young man came out and diagnosed the battery as dead and confirmed they had the one I needed in stock. Due to my car having a computer system, it was apparently going to be more complex than I realized! He called his manager who was extremely knowledgeable and was able to install the new battery with no disruption to my system at all! I highly recommend this Autozone and will be going back for all of my car needs!
• MP

  Martha Pennell

  Apr 4, 2026
  5.0
  They replaced my car battery in a few minutes. Very friendly staff. Especially Nehad and Jason
• KY

  kumar yadhav

  Apr 4, 2026
  5.0
  Good service and I brought Mazda CX three brake liners is good and very low price to compare to another shop
• KE

  Kadest Ekoubegzi

  Mar 29, 2026
  1.0
  Last time I left a review for this place, I was told to email their Corporate office. Well I went ahead and emailed, & was told Manager from this store will reach out to me. Well Nobody reached out! When I called even the store, I was told no manager reached out. This goes on to show this location is completely unprofessional and a joke. Autozone corporate should truly be ashamed this place is even open! I honestly feel like I’m in a 3rd world country and not even in the U.S. Horrible, Horrible customer service from this Horrible store and location. Autozone corporate should truly be ashamed at how they handled this!
• DA

  Dr. Tomi Ademokun

  Mar 14, 2026
  5.0
  ⭐⭐⭐⭐⭐ Excellent Customer Service! A trillion thanks to Mrs. Bebe, the AutoZone manager, and Martin at the AutoZone on Lawrenceville Hwy in Decatur, GA. My car battery suddenly died, but thankfully it was still under warranty. They truly went above and beyond to help me. They helped jump-start my car so I could drive back to the store, quickly processed the warranty replacement, and installed the new battery in record time so I could make it to the airport for my trip. They also helped I bought windshield wiper fluid that was finished and helped me refill. I appreciate them for going the extra mile to help. They both need promotion and a big AWARD! Their help saved me both time and money, and their service was fast, efficient, professional, and very caring. Customer service like this is rare these days. God bless Mrs. Bebe and Martin! Keep up the great work. This will definitely be the AutoZone location I return to every time🙏🏿💙🎉

Frequently Asked Questions About AutoZone Auto Parts