Pilot Travel Center

4.0
2059 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Dalton, GA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
142 Carbondale Rd SW, Dalton, GA
30721, United States

Hours

Reviews

4.0
2,059 reviews
5 stars
977
4 stars
555
3 stars
301
2 stars
68
1 star
158

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and professional, although some reported instances of rudeness and inattentiveness.

Cleanliness

While some reviews highlighted the cleanliness of the store and showers, numerous complaints were made about dirty restrooms, trash, and flies, especially during renovations.

Service Issues

Customers experienced long wait times and issues with payment at the pumps, as well as problems with food quality and service at the attached restaurants.

Renovation Impact

The ongoing renovations have led to complaints about limited facilities, including closed restrooms and a lack of available showers.
  • IT
    Ivan Thurman
    Dec 8, 2025
    5.0
    Kayla and another her coworker were extremely helpful, professional, very kind, made sure to greet me, kept the store tidy, and had the showers moving, 10/10 will return
  • TP
    The Plumber
    Nov 30, 2025
    5.0
    I was pretty impressed with the cleanliness. It was nice to see a hands on manager. Dean was cleaning and took the time to help checkout since it was backed up. He also was checking up on the guy working in the soap dispenser. He gave everyone time like he wasn’t rushing. Kudos.
  • MM
    M. Susan McCurdy
    Nov 26, 2025
    5.0
    So grateful for this clean, well stocked store, with friendly , helpful employees. We were stuck for about 1 1/2 hours waiting for a tow truck due to car braking down at 1 a.m. in the morning. We were able to get coffee and re-charge our phones. Ashley and Clark were a great encouragement !
  • JT
    Jaulin Treement
    Nov 25, 2025
    2.0
    The employees were GREAT, genuinely helpful, unfortunatly the pump wouldn't take cards so I had to go in for assistance. Once the payment was taken care of the ads that played at the gas pump were so loud I couldn't hear the pump going to know it wasn't pumping anything, after it got going up it was so slow it took 12 min to fill up 15 gallons. Again the employees were so good, great service
  • 88
    813rmorgan3
    Nov 19, 2025
    3.0
    I'll give them average star rating since nobody knows how to do their job anymore. I'm over here trying to figure out why this girl was trying to get me to buy five chicken strips instead of three when it saved me money to get three and she rebutted me like five or six times. I was in sales for almost 5 years. and we would get written up when we did stuff like that and eventually fired. Don't argue with drivers who been doing this for 20 years and that know that you charge individually for sides I told her I was getting the meal so she knew to grab the right container.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.