Pilot Travel Center

4.0
2054 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Dalton, GA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
142 Carbondale Rd SW, Dalton, GA
30721, United States

Hours

Reviews

4.0
2,054 reviews
5 stars
974
4 stars
555
3 stars
301
2 stars
66
1 star
158

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Mixed reviews on staff behavior; some customers reported rudeness and dismissiveness, while others praised friendly and helpful employees.

Cleanliness Issues

Numerous complaints about dirty restrooms and showers, with reports of flies and unclean conditions.

Parking Availability

Generally positive feedback on parking availability, though some issues with reserved spots not being honored.

Food Quality

Inconsistent food quality at attached restaurants, with complaints about cold food and cleanliness, particularly at McDonald's.

Renovation Disruptions

Current renovations causing disruptions, including limited restroom access and cleanliness issues.
  • GP
    Gregory Prunty
    2 days ago
    5.0
    Cara was very friendly and took care of my purchases. While other stores force you to use self checkout she was nice enough to greet me with a smile and make me feel welcomed.
  • 88
    813rmorgan3
    4 days ago
    3.0
    I'll give them average star rating since nobody knows how to do their job anymore. I'm over here trying to figure out why this girl was trying to get me to buy five chicken strips instead of three when it saved me money to get three and she rebutted me like five or six times. I was in sales for almost 5 years. and we would get written up when we did stuff like that and eventually fired. Don't argue with drivers who been doing this for 20 years and that know that you charge individually for sides I told her I was getting the meal so she knew to grab the right container.
  • HH
    Hames
    Nov 11, 2025
    5.0
    Clark the cashier best customer service I've received hand down. Very polite
  • BL
    Be the Light
    Nov 4, 2025
    4.0
    Pump 17 passenger handle leaking
  • MM
    Milos Markov
    Oct 27, 2025
    1.0
    Rude and really really slow staff

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.