Goodyear Auto Service

4.2
179 reviews

About

Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
306 West Walnut Avenue, Dalton, GA
30720-8237, United States

Hours

Reviews

4.2
179 reviews
5 stars
123
4 stars
24
3 stars
5
2 stars
7
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, particularly highlighting the service manager Rick for his exceptional support.

Timeliness

While some reviews noted quick service, others reported long wait times and delays, indicating inconsistency in service speed.

Quality of Work

Overall, customers appreciated the quality of repairs and services provided, although there were some complaints about incomplete work and issues persisting after service.

Honesty and Integrity

Several customers mentioned the honesty of the staff, stating they do not push unnecessary services or repairs, which builds trust.

Mixed Experiences

There were mixed reviews regarding the overall experience, with some customers expressing dissatisfaction with service quality and management responses.
  • TA
    Ta As
    Oct 22, 2025
    5.0
    Abs light has been giving use some issues change the brakes and abs sensors and light was still on stopped here checked in with Chad was told it would be about 30 mins before he could see me. The eta was spot on the ran a diagnostic reset the computer and everything was all good. Enjoying coming here you don't feel like you was a bother to anyone. They were prompt and quick nice and professional would come back here again to get work done. The presented themselves trust worthy
  • NB
    Noah Brooks
    Oct 11, 2025
    5.0
    Came in 5 minutes before close on a Saturday and they got me in to replace my tire. Got my family back on the road in an emergency.
  • TK
    Tom K
    Jun 23, 2025
    5.0
    Excellent A/C service....fast, intelligent and friendly technicians. One other shop and the stealership couldn't figure it out. Took these guys 30 minutes and I was back on the road in ice cold 🧊 comfort! Thanks 👍
  • DL
    D Leigh
    Jun 19, 2025
    1.0
    I went in yesterday they still had one hour left until close , they had one vehicle in the bay that was finishing up and the place was empty , the front desk guy said they could not plug my tire , I had a screw in it , he said they could do it in the morning never in my life have I ever been turned down at any tire shop to plug a screw in a tire that takes 10 minutes … I feel like they were lazy and just didn’t want to do a 25$ job , only interested in selling overpriced tires. I went down the street to Arevalos had the best fast service and took me back right away ! My last time doing buisness with Goodyear last time they put the wrong size tire on my left front side.
  • DM
    Dameon Mayes
    Jun 6, 2025
    5.0
    These guys are amazing, huge shout out to clarence (forgive my spelling) for hooking me up with a new tire, I came in late and still got me done. I will be back to grab a sweet deal on 8 new tires!

Frequently Asked Questions About Goodyear Auto Service

What are the operating hours of Goodyear Auto Service in Dalton, GA?

Goodyear Auto Service is open Monday through Saturday from 7:30 AM to 6:00 PM and closed on Sundays. Holiday hours may vary.

Does Goodyear Auto Service offer in-store pickup services?

Yes, Goodyear Auto Service provides in-store pickup services for customers.