Zips Car Wash

4.3
695 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
8875 Dallas Acworth Hwy, Dallas, GA
30132, United States

Hours

Reviews

4.3
695 reviews
5 stars
527
4 stars
37
3 stars
19
2 stars
31
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly individuals like Jim, Marissa, and Morgan, for their friendliness and helpfulness.

Equipment Issues

Numerous reviews highlighted problems with malfunctioning vacuums and other equipment, leading to customer frustration.

Membership Concerns

Several customers expressed dissatisfaction with the membership process, including issues with billing and upselling.

Wash Quality

Feedback varied on the quality of the car wash, with some customers reporting unsatisfactory results and damage to their vehicles.
  • IK
    Ila Kennedy
    Dec 28, 2025
    2.0
    I arrived at 6:15 and they close at 7. I went straight thru the wash, dried my car quickly, and went to vacuum but they had turned the vacuums off already it was only 6:26. They were still accepting payment and putting cars thru the wash so multi cars weren't going to be able to vacuum. I left and still need to vacuum my car somewhere else.
  • GL
    Garrett Lyle
    Dec 13, 2025
    1.0
    I was hesitant to leave a review to give the staff an opportunity to make things better. Unfortunately nothing has been done to repair a damage to my vehicle. On November 11th I came in to get my truck washed which turned out to be a mistake. Apparently assuming a carwash would actually wash my truck was too much to ask cause I still had dirt in places and received no tire-shine. Which would be fine, I get things happen and I could go back thru the wash. Unfortunately when inspecting my vehicle I realized that the wash also tore off the trim on the rear of the cab. So I was not gonna go back thru, I just re washed my truck at home. When telling them about the damage they said they couldn’t do anything and to call the corporate office, so I called and was told they couldn’t do anything and to go to the store (LOL… okay). I had to revisit this place to be told no managers were on site and to come back, so I came back another day and they finally took my info. Today is December 13th and nothing has been done yet. I have called 5 times over the last month and unfortunately my phone calls have been ignored. Unacceptable customer service. FYI - if you want your car washed, go to Tidal wave or Mister. I would be hesitant to take my vehicle to this place…
  • MP
    Michelle Pickett
    Dec 5, 2025
    1.0
    Worst car wah ever!! Paid 24$ Bugs till all over front and windshield. Never again
  • AA
    Austin Arvidson
    Nov 23, 2025
    2.0
    Not a good first experience. After trying to be up sold for a membership on my first visit I go to use some of the vacuums and they don’t work that’s fine. I move my car vacuum out 1/2 of it go to the other half and the other side of the vacuum doesn’t work so I have to move my car again. Having to move your car two times when it’s not even crowded just to get a vacuum that works is not an experience you would expect at a car wash like this. Maybe you guys should worry about your equipment working instead of trying to upsell for memberships why would I wanna come back somewhere when stuff doesn’t work?
  • FM
    F M
    Nov 13, 2025
    1.0
    Unhelpful and a waste of time. Don’t bother pressing the help button and don’t try using the app since the equipment is malfunctioning.

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash provides quick and convenient express car wash services including free self-service vacuums and detailing amenities.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with holiday adjustments such as closing on 2025-11-27 and 2025-12-25, and shorter hours on 2025-12-24 and 2025-12-31.