Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Dallas.
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.8
1,725 reviews
5 stars
1,602
4 stars
26
3 stars6
2 stars8
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Marvin and Harold, for their helpfulness, friendliness, and professionalism.
Efficiency
Many reviews highlighted the quick service and efficiency of the team, with several customers noting fast turnaround times for tire changes and other services.
Knowledgeable Staff
Customers appreciated the staff's knowledge and ability to explain services and options clearly, contributing to a positive experience.
Positive Atmosphere
The overall atmosphere of the location was described as friendly and welcoming, with many customers feeling valued and appreciated.
Repeat Business
Numerous customers expressed their intention to return for future services, indicating high satisfaction and trust in the business.
- JKJamal KhanNov 15, 20255.0Always bring my fleet vehicle and get the best service. Very professional individuals and mechanics here. Most appreciated Harold, Marvin, and crew!
- DDDremikaNov 14, 20255.0Went to this Mavis for the first time and was treated ROYALLY by Harold the store manager and Marvin as well. They got me in and out within 45 minutes and they were very welcoming and professional. I will definitely be back and highly recommend this location
- ANAvian NizzariNov 11, 20255.0I came up to Mavis to do a tire rotation and Marvin was instantly right there to help me get my tires rotated. He didn’t have me wait one minute, I highly recommend coming here to get new tires/tire rotations.
- NBNoah BrackNov 5, 20251.0I never leave reviews but this is probably the most disappointing auto service I’ve ever had. Came in and just needed an oil change. I was told it would take 40 mins which is already way too long but okay fine. Ended up taking an hour and a half. Its insane. They filled my oil up and the tech forgot to put the filter back on so the oil drained out completely and had to be redone. I went from being on time for a meeting to VERY late. They weren’t busy I was 1 of 3 customers and eventually the only customer. There is no urgency at all. I don’t expect it to be done immediately but no more than 30 mins max especially with no other customers.
- TRTiera RichardsonOct 26, 20251.0Marvin was very helpful and very knowledgeable of his craft and patient. Will definitely be back for service in the near future. Update———— Marvin was great- no complaints Sunday 10/26 I took my car(2025 Tesla 16k miles) into Mavis to see about my tires because my tire pressure came on Friday and I notice that my car was driving a different due to construction done around my home which I expected my wheels just probably needed to be rebalance. I know I didn’t need an alignment because my car wasnt veering to the right or the left. So they told me a needed to two back tires and a balance okay in which I paid for it. They finish the work I left and as I was getting down the road I noticed my car vibrating and I called and told them that and Marvin told me to bring the vehicle back and mechanics said that they need to balance the front tires out. I left and went home. The next morning 10/26 I was driving to work I notice a vibration at 45 mph and higher and I called and spoke with the Manager Harold and he told me to bring it in and I did but when I got there and we test drove the car together no vibration and he told me if I notice anything different give him a call. 10/28 I was driving to working my whole car was shaking at 25 mph and higher I recorded what I was experiencing and called the shop and I was asked to text the video to them but never received a call. When I got off work I went straight there and show Harold 3 more videos of what was going on. I told him since they have changed my back tires and balance my car has gotten worse. I have videos of how my car was driving a week ago to now. Now I am not no expert in tires but I do know common sense on knowing that either it was a bad tire or the balance wasn’t done. Harold and the mechanics told me that I had a wop(bent) in my front passenger rim and showed me the balance was off and they had to put some weights on the rim/inner wheel to show me whatever they were showing me. I again reiterate to Harold that I have a bent rim and recorded the conversation to make sure that i was understanding the diagnosis which I knew was not right. As I was going home I saw a tire shop and stopped to get a second opinion and told them was going on with my vehicle and the mechanic said it sounds like the balance wasn’t done right. As the mechanic began to take the right passenger wheel off he notice the weights inside the wheel and said that is not suppose to be in there and and check the tire. As a result I was told that the balance wasn’t done correctly and the rim to wheel was adjusted correctly so I had to pay to have all four tires rebalance because you can’t just rebalance one wheel especially for a job that was not done correctly. I have videos and pics and as well as receipt and invoice of the work I had to do to get my car from vibrating. Before any work was done to my car I asked Mavis team over the phone and in person have they work on Tesla or Ev vehicles because I am unable to get into a Tesla dealership until 36 days from now and the lady on the phone and the guys at the shop said yes. But after going to another tire shop to fix the issue that mavis cause and couldn’t fix that means that wasn’t knowledgeable about ev tires at all or knew what they were doin. This is my written complaint. Instead of taking accountability yall tried to blame it on something else (bent rim and I have to contact the state or city to get fix or reimburse). I will definitely not be coming back here at all.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What services does Mavis Tires & Brakes in Dallas offer?
Mavis Tires & Brakes offers tires, brakes, alignments, oil changes, batteries, suspension, exhaust repair, and more auto services in Dallas.
Do I need an appointment to get service at Mavis Tires & Brakes?
No appointment is necessary; walk-ins are accepted for all services.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, they have a tire price match guarantee and will beat competitor prices with proof, valid for 30 days after purchase.
Can I wait at the store while my vehicle is being serviced?
Yes, customers can wait inside or outside the store with access to free Wi-Fi and a television in the waiting area.
What are the store hours for Mavis Tires & Brakes in Dallas?
Open Monday to Wednesday and Friday 8am-6pm, Thursday 8am-8:30pm, Saturday 8am-5pm, and Sunday 9am-5pm. Closed on major holidays.
Which payment options does Mavis Tires & Brakes accept?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Does Mavis perform state inspections on vehicles?
Yes, state inspections are offered but vary by location; check their website to confirm availability.
Are there places nearby where I can eat before or after visiting Mavis Tires & Brakes?
Yes, nearby restaurants include The Bistro Grill, Wendy's, Birdies Wings, Subway, Los Portales Mexican Restaurant, Great American Cookies, Waffle House, and China Panda.
What nearby spots can I visit for a coffee or quick snack near Mavis Tires & Brakes?
Starbucks and Cloud 9 Smoke, Vape, and Hookah Company are nearby options to grab a coffee or snack while waiting.
Are there any beauty or wellness salons close to Mavis Tires & Brakes?
Yes, nearby salons include Rio Body Wax, J'Adore Nails, Cross Cuts Barber Shop, Justkidding Hair Salon, Just Kiddin', LaVida Massage, and Hand and Stone Massage and Facial Spa.