AutoZone Auto Parts

4.5
598 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Dacula Road in Dacula, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dacula, GA or call us at (770) 962-5761.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
645 Dacula Rd, Dacula, GA
30019, United States

Hours

Reviews

4.5
598 reviews
5 stars
445
4 stars
89
3 stars
18
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for their exceptional customer service, highlighting employees like Adil, Amar, and Laura for their helpfulness and professionalism.

Staff Knowledge

Customers frequently noted the staff's knowledge and ability to assist with various car issues, including battery replacements and part installations.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding service during closing hours and issues with product returns.

Store Environment

The store was described as clean and well-stocked, contributing to a positive shopping experience.
  • BB
    Britt Bailey
    2 days ago
    5.0
    I want to give a huge shoutout to Amar for the outstanding service I received today. I usually get decent service—nothing bad, just okay—but today was exceptional. Amar was extremely knowledgeable, professional, and genuinely helpful. I came in for a simple battery replacement and left feeling confident, motivated to work on my car, and ready to return to this location for all my future needs. He truly sets the standard for customer service. Amar should be in a leadership role or training others on how to build trust and earn repeat business. A rare breed—this location is lucky to have him! #VolkswagenNation
  • NM
    Nunu Mo
    Jan 4, 2026
    5.0
    I visited auto zone today as I was having trouble with my car . Adil was very helpful, kind and patience with assisting me with my problems. Big shout to him !
  • MM
    Mark
    Dec 29, 2025
    2.0
    This time wasn't bad but then again I stopped in for car washing stuff. A time before, I needed some tools and no real help was available. I heard two guys bs-ing about going out but nobody was up front. I left shortly after arriving. You never know who you're going to get as it seems there are new face there every week. Got a response ... wasn't really looking for one. Looking to make it right? Address the concerns I noted. I'm not looking for anything more than decent customer service.
  • NB
    Nikki Brown
    Dec 18, 2025
    5.0
    I had an amazing experience with Adil ! He helped me with my wiper installation. I had new wipers that I never installed and he popped them on with no problem. Great customer service!!!
  • YH
    Yasir Iqbal Hussain
    Dec 13, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I had the best service experience ever at the AutoZone in Dacula, thanks to Amaar. From the moment I walked in, he was extremely professional, knowledgeable, and genuinely eager to help. He took the time to explain everything clearly, made sure I understood my options, and went above and beyond to ensure my issue was fully resolved. What really stood out was his patience and attention to detail—he didn’t rush, and he treated my concern as if it were his own. Customer service like this is rare, and Amaar truly represents what outstanding service should look like. AutoZone is very fortunate to have him. If you visit the Dacula location, ask for Amaar—you won’t be disappointed!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts in Dacula, GA?

AutoZone Auto Parts at 645 Dacula Rd is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Dacula Road provides in-store pickup, same-day delivery, and curbside pickup services for your convenience.