EB
Ella bagwell
Dec 30, 2025
Top-notch service! Jacob Stanley was attentive, respectful, and clearly takes pride in his work. My car was spotless, and the whole experience was smooth and pleasant. Will absolutely be back!
TB
Tammy Bagwell
Dec 30, 2025
Excellent customer service! Jacob Stanley was very polite, hardworking, and detail-oriented. My car looked amazing when it was finished. Definitely deserves recognition!
I came here the 23rd and cones were blocking the entrance. Was confused, but figured they were on a break or something. I came back an hour later and it was still closed despite the hours saying open. I tried to call to see if the equipment was broken or something, and the phone service is one of those atrocious "press 1 for this, press 2 for this..." things. It is actually so infuriating. I could not get a hold of anyone. I don't respect any business that uses those.
I am extremely disappointed with the quality of the car wash. After the “wash,” my vehicle was still dirty — there was clearly dust and residue left on the body. Moreover, while I was waiting, I noticed that other customers were leaving with dirty cars as well. It feels like they simply do not pay proper attention to the quality of their work. Money wasted. I will not be coming back and do not recommend this place to anyone.
As others have said this carwash has really gone downhill. My previous experience was the worst yet. I paid $30 for their best exterior wash ($27 on website). Upon completion of the wash, I noticed the very tattered rags did not come down and dry off my vehicle. I also noticed that my tires were not shined. To make matters worse, the vacuum did not work in the bay I used to finish cleaning. Oh let’s not forget the wet rags they always have. After, I finished I went in to complain about the service I paid for, but did not get. The 3 young gentleman sitting in the office said the manager did not work on weekends and they did have any contact information for him. They told me sorry and that I could run my vehicle back through. I told them I had already finished and didn’t want to do that because it was so busy the first time that I had wait for a bay. Why would I want to wait in line again when I came there to save time? I will never use this carwash again. In fact, that same day I took my other vehicle to the Wash Factory Express carwash on hwy 20. That place was the complete opposite of Take 5 carwash, except the price. Everything in working order, dry rag, and I got what I paid for!