Herbert Automotive

4.8
979 reviews

About

Auto Repair ShopOil Change Service StationEmissions TestingBrake ShopAuto Air Conditioning ServiceAuto MaintenanceEngine Rebuilding ServiceTransmission ShopAuto Spring ShopAlternator Repair
At Herbert Automotive, our mission is simple: to provide the best automotive services in Cumming and Canton, Georgia while maintaining the finest customer care available. Herbert Automotive has been providing automotive repair and maintenance services for both foreign and domestic vehicles in the Cumming-Forsyth County area for many years. Our automotive shops are clean, well-kept, and designed to be safe and efficient. Quality, attention to detail, and customer satisfaction are our top priorities! No appointment needed, but gladly accepted. Today's automobiles are more complex than ever before, and not just anyone can repair them. Our certified auto mechanics and service technicians participate in intense and ongoing training programs. In addition, we’ve made significant investments in new technologies to help ensure that your vehicle is diagnosed accurately and efficiently for the best automotive care available in Cumming and Canton. Our services meet or exceed vehicle manufacturer maintenance specifications. Herbert Automotive services include engine repair and parts repairs, oil changes, brake services, radiator and transmission services, differential and transfer case services, fuel injector cleaning, fuel filter replacement, air conditioning service, air filter replacement, wiper blade replacement, exterior light replacement, and emissions testing. Ask about special pricing for fleet vehicles. Our stores also sell tires for most makes and models of vehicles. Stop by today!

Location

Herbert Automotive
3425 Keith Bridge Road, Cumming, GA
30041, United States

Hours

Reviews

4.8
979 reviews
5 stars
894
4 stars
27
3 stars
8
2 stars
6
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting Derrick's exceptional service.

Efficiency

Many reviews noted the quick and efficient service, with customers appreciating the fast turnaround for repairs and emissions tests.

Professionalism

The team was frequently described as professional and respectful, providing clear communication and thorough explanations of services.

Value

While most customers felt the service was fairly priced, a few expressed concerns about specific costs being higher than expected.

Family Atmosphere

Several reviews mentioned the welcoming and family-friendly environment, making customers feel comfortable and valued.
  • MW
    Michael Watson
    5 days ago
    5.0
    Excellent staff, our family has been coming to Herbert automotive for years for the customer care and quality of service!
  • DP
    Derek P
    Nov 11, 2025
    5.0
    I’ve been a customer for years…never had a problem and always felt I was treated fairly.
  • LG
    Leslie Guardado
    Nov 11, 2025
    5.0
    Really appreciate these guys!! They not only gave me price options also gave me a clear and thorough list of what my car needs. I believe it when they say they’re always here to help!!
  • DM
    Douglas Mills
    Nov 4, 2025
    5.0
    The crew was very attentive and informative, had me in and out in no time, Thank you and I will be seeing you all again
  • ZM
    Zachary Merrell
    Oct 29, 2025
    5.0
    Derrik helped us, he was very clear and open about what was going to happen, he reassured me and helped with questions I had. I am more than comfortable bringing my vehicles back to Herbert’s after my initial interaction with Derrik.

Frequently Asked Questions About Herbert Automotive

What types of automotive services does Herbert Automotive provide?

Herbert Automotive offers a wide range of automotive repair and maintenance services including engine repair, oil changes, brake services, radiator and transmission services, differential and transfer case services, fuel injector cleaning, air conditioning service, emissions testing, and tire sales.

Does Herbert Automotive require customers to make an appointment?

No appointment is needed at Herbert Automotive, but they gladly accept them.