Business Details
About
Auto Repair ShopOil Change Service StationEmissions TestingAuto Air Conditioning ServiceAuto MaintenanceEngine Rebuilding ServiceTransmission ShopAuto Spring ShopAlternator Repair
At Herbert Automotive, our mission is simple: to provide the best automotive services in Cumming and Canton, Georgia while maintaining the finest customer care available. Herbert Automotive has been providing automotive repair and maintenance services for both foreign and domestic vehicles in the Cumming-Forsyth County area for many years. Our automotive shops are clean, well-kept, and designed to be safe and efficient. Quality, attention to detail, and customer satisfaction are our top priorities! No appointment needed, but gladly accepted. Today's automobiles are more complex than ever before, and not just anyone can repair them. Our certified auto mechanics and service technicians participate in intense and ongoing training programs. In addition, we’ve made significant investments in new technologies to help ensure that your vehicle is diagnosed accurately and efficiently for the best automotive care available in Cumming and Canton. Our services meet or exceed vehicle manufacturer maintenance specifications. Herbert Automotive services include engine repair and parts repairs, oil changes, brake services, radiator and transmission services, differential and transfer case services, fuel injector cleaning, fuel filter replacement, air conditioning service, air filter replacement, wiper blade replacement, exterior light replacement, and emissions testing. Ask about special pricing for fleet vehicles. Our stores also sell tires for most makes and models of vehicles. Stop by today!
Location
Hours
Reviews
4.8
1,542 reviews
5 stars
1,440
4 stars
45
3 stars15
2 stars2
1 star
40
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently praised the fast and efficient service, often noting quick turnaround times for oil changes and emissions tests.
Customer Service
Many reviews highlighted the friendly and helpful nature of the staff, although a few mentioned areas for improvement in communication.
Trustworthiness
The business is frequently described as honest and dependable, with customers appreciating the lack of pressure to purchase unnecessary services.
Quality of Work
Customers reported satisfaction with the quality of repairs and maintenance, often mentioning the thoroughness and expertise of the technicians.
Pricing
Feedback indicated that the prices are reasonable and competitive, with many customers feeling they received good value for their services.
- JJJustin Johnson6 days ago5.0Easy, straight to the point service. Fair pricing and an excellent staff knowledge. Got qouted high and far online, called 1 time to Herbert Automotive and got a straight answer first time. 100% would recommend.
- JFJ. F.6 days ago5.0This is my second time at Herbert, both times were positive experiences. First time was for general upkeep and maintenance; they said nothing was needed. Second time was to have a used vehicle assessed for possible purchase. They got us in within 10 minutes and out the door one hour later with a list of things that were good and items that needed to be fixed, which helped with the price negotiation. Would recommend and use them again.
- KRKeatlin ReynoldsNov 13, 20255.0Great Customer Service. Scott is a stand up guy and takes care of his customers. I will be using this location for a while and plan on using them for all of my maintenance/repair needs.
- FLFab LopezNov 11, 20255.0I admire the honesty and willingness to help that everyone at Herbert Automotive demonstrates on every visit. Thank you for your honesty and fair rates.
- SCSue CNov 6, 20255.0I was able to come in and get my oil changed in a reasonable amount of time, and no extra charges. They explained everything clearly and didn't do anything without asking first. It was a great experience, and I'll be back!
Frequently Asked Questions About Herbert Automotive
What types of automotive services does Herbert Automotive provide?
Herbert Automotive offers a wide range of services including engine repair, oil changes, brake services, radiator and transmission services, fuel injector cleaning, air conditioning service, emissions testing, and tire sales for most makes and models.
Do I need to make an appointment to get my car serviced at Herbert Automotive?
No appointment is needed, but appointments are gladly accepted to accommodate your schedule.
What are the operating hours of Herbert Automotive?
The shop is open from 8:00 AM to 7:00 PM Monday through Friday, 8:00 AM to 6:00 PM on Saturday, and 9:00 AM to 5:00 PM on Sunday.
Is Herbert Automotive open on holidays?
Herbert Automotive is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Where is Herbert Automotive located?
Herbert Automotive is located at 235 Castleberry Industrial Dr, Cumming, GA 30040, United States.
How can I contact Herbert Automotive?
You can reach Herbert Automotive by phone at +1 770-886-1558 or by email at retail9@greasemonkeyintl.com, MSmith@fullspeedautomotive.com, or charbison@fullspeedautomotive.com.
What makes Herbert Automotive different from chain auto repair shops like Valvoline or Jiffy Lube?
Herbert Automotive focuses on quality, attention to detail, and customer satisfaction, employing certified auto mechanics who undergo ongoing training, and uses advanced diagnostic technologies to ensure efficient and accurate vehicle care.
Are there any nearby places to visit when I bring my car to Herbert Automotive in Cumming?
Yes, nearby you can visit Hitters Park, which offers batting cages and active outdoor life, or stop by Brusters Old Fashioned Ice Cream for a treat while your car is serviced.
What nearby amenities can help me find Herbert Automotive or spend time in the area?
Herbert Automotive is conveniently located near the Overlook Club apartments and Forsyth County Fire Station 1, which can serve as landmarks when navigating to the shop.
Are there any automotive-related businesses near Herbert Automotive?
Yes, Vengeance Racing, an automotive parts and service shop, and Chevron gas station are nearby, which may be helpful for additional automotive needs.