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Herbert Automotive

4.8
(1616 reviews)
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Business Details

235 Castleberry Industrial Dr, Cumming, GA
30040, United States
(770) 886-1558
https://www.herbertauto.com/locations/ga-cumming-235-castleberry-industrial-dr/
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About

Auto Repair ShopOil Change Service StationEmissions TestingAuto Air Conditioning ServiceAuto MaintenanceEngine Rebuilding ServiceTransmission ShopAuto Spring ShopAlternator Repair
At Herbert Automotive, our mission is to deliver the best automotive repair and maintenance services in Cumming and Canton, Georgia, with exceptional customer care. We service foreign and domestic vehicles with certified auto mechanics trained in the latest technologies to ensure accurate diagnostics and efficient repairs. Our clean, safe, and modern shops meet or exceed manufacturer maintenance specifications. Services include engine repair, oil changes, brake service, transmission and radiator service, differential and transfer case repair, fuel system cleaning, air conditioning service, emissions testing, and more. No appointment needed, though appointments are welcome. We also offer fleet pricing and sell tires for most makes and models.

Location

Herbert Automotive
235 Castleberry Industrial Dr, Cumming, GA
30040, United States

Hours

Reviews

4.8
1,616 reviews
5 stars
1,510
4 stars
47
3 stars
15
2 stars
3
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and efficient service provided by the staff.

Honesty and Integrity

Many reviews highlighted the honesty and transparency of the service, with no pressure to upsell unnecessary repairs.

Efficiency

The business is noted for its quick turnaround times and prompt service, often completing jobs faster than competitors.

Long-term Loyalty

Numerous customers expressed long-term loyalty, with many returning for years due to positive experiences.

Mixed Feedback on Communication

While most reviews were positive, a few mentioned areas for improvement in customer communication and greeting.
  • WS
    Wanda Stewart
    4 days ago
    5.0
    Twice while visiting my son in Cumming, GA, I needed car repairs while there. My son raves about the excellent service he always receives from the Herbert Automotive Center he uses to maintain his vehicle. I trust his word and found his experience to be the same as what I had while having the HA Service Staff repair my car. It happened to be Holiday time both times I was there. They worked me in and fixed my car beyond my expectations. I wish I lived closer, I’d use HA Service Center always for maintenance and repairs. I know I can trust when they complete a job on car, it’s done right. Outstanding staff, and excellent repair with highly courteous staff. Very grateful to have been a patron.
  • SE
    Solomon Burns (Exile1138)
    5 days ago
    5.0
    The most honest and best shop Ive found in Forsyth. Been using them for the past 6yrs and I’ve always been happy with their customer service and prices
  • BS
    bryan skalku
    6 days ago
    5.0
    We needed a water pump replaced on our Explorer and it is not an easy job and can be very costly at so many places but Scott, the manager, and his team did a great job at a fair price...highly recommend!!
  • DM
    Diana McCue
    Feb 10, 2026
    5.0
    They give me complete honest descriptions of what needs to be done. He described to me exactly what had to be done with the internal axle and the CV boot and packing up the grease . Then they call me with accurate estimates and the repairs are done efficiently and on time. Scott is very good manager, and I love dealing with him.
  • SL
    Stan Lummus
    Feb 4, 2026
    5.0
    Not many repair shops I would send my wife or friends too. However I’ve seen myself and heard reports of how Scott fairly treated the repairs for those who are not “wrench handlers” without the exaggeration of issues and unnecessary repair sales job I have experienced myself in two of Cumming’s dealership. My wife was surprised at the fast service she received also. Good job. I do wish you still offered Mobile 1 oil products.
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Frequently Asked Questions About Herbert Automotive

What types of automotive services does Herbert Automotive provide?

Herbert Automotive offers a wide range of services including engine repair, oil changes, brake services, radiator and transmission services, fuel injector cleaning, air conditioning service, emissions testing, and tire sales for most makes and models.

Do I need to make an appointment to get my car serviced at Herbert Automotive?

No appointment is needed, but appointments are gladly accepted to accommodate your schedule.

Brand Certified Facts from Herbert Automotive

Herbert Automotive partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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